Mid Florida Dermatology & Plastic Surgery

My daughter had an appointment today for 3 warts on her hand. I was unable to be there so my mom had taken her. She said it was the worst experience ever. They cut one off and froze the other 2. The one they cut she said she got a shot and then they started to cut it.. my mom noticed a look on her face and asked if she could feel it. She said yes.. the employee then asked her if she could feel it as well and again my daughter said yes.. she said she told another lady to give her more nova cane but she did not. She didnt need anymore, she just needed to wait for it to work so it would get numb. She still didnt and instantly started working on her thumb. She was crying. She is 17. They should KNOW to wait and then to check with the patient as well when they start working. Im so upset. I will be calling tomorrow personally. But this was unacceptable and now she has this horrible experience and refuses to go back ever she said no matter how many warts she has. I had a problem here many years ago and went to another dermatologist afterward. We will NEVER be back and will continue to share her negative experience anytime it comes up. I hate leaving a negative review but when we go to a specialist I expect to get someone that knows what they are doing and will take care of my family. Not a happy mom.
Sep 13th, 2023

I don't ever leave reviews, but I had to for Dr. Torres. Dr Torres and her front office staff are amazing. So kind, genuine, and just simply amazing. They made me feel so welcome, and Dr. Torres, really listened to my concerns and wanted to find the root of the problem rather than just a quick solution. I would highly recommend her over and over again. SHE is the absolute BEST. I have never been to a doctors office with such kind, and inviting people.
Jan 1st, 2023

My wife and each went for our annual skin check up with Mid Florida. We normally have went to the Lake Mary office, but the Debary location is actually a little closer.  The office was clean and comfy. The nurse took me to the room, asked a few questions and the PA Mindy came in to look me over. She found 3 moles that she wanted to biopsy, I have plenty, and last time she has 6.  The process wasn't painful and it was fast and easy. My wife got the all clear, so no biopsy for her. This maybe the location I visit moving forward.
Mar 9th, 2022

PA and nurse seem to be good. Other staff extremely rude and hostile. Edit: no one called me as promised with my results. I called today 6/25 to inquire. As I asked the PA some questions about my health she hung up on me. Never again.
Feb 19th, 2022

Very good
Sep 20th, 2021