AutoZone Auto Parts

Crystal Kat Feasel _{on Google}

Apr 1st, 2024

The staff helped me figure out what was wrong with my SUV and I got the parts and fixed it myself with the help of the AutoZone database. I will day though I have noticed that most of the staff I have spoken to is not very knowledgeable about vehicles. However, we put our heads together and outside resources and got the problem fixed..

Glen Jones _{on Google}

Mar 19th, 2024

Yes I just love the
AutoZone in DeBary yes and Miss Kate put my light in for me and she did a fantastic job she was very amazing I greatly appreciate the work that she did she's very good and experienced and knowledgeable of what all she do thank you so much Kate

Gabriel Alexander _{on Google}

Mar 17th, 2024

Very attentive and knowledgeable...professional and concerned about providing good service.....

Tomas Vazquez _{on Google}

Apr 7th, 2024

On March 16th 2024. I had a problem with my car. I thought it was the battery giving me problems and I drove in to the Auto Zone near me to see if I could get my battery replaced. The service manager a young lady named Kate was the one who assisted me. She searched for the battery and they did not have the battery in stock . So she went ahead a called the location near my home to see if they had it. In which they did and had them hold it for me. But this is not the part I was surprised by , When I went out to my car to start it. It would not start . She came out and tried to jump start my car and it would not start . Come to find out it was actually the starter that was bad. I was stranded there with my family and Kate had offered to assist me in getting the starter. When we checked they did not have the starter in house. She checked in all the other stores in the area and it seemed that the only location that had them were in Orlando and she would not have it available till Monday. Here is the part that got me she saw that my family and I were stranded at the store with no way of getting home. She went above and beyond and called the competitor to see if they had the starter and not only did she have them hold the starter for me she actually was at the end of her shift and offered to take me to get the part. I would have bought the part form her all day but they did not have it. She was very generous in taking me to go get the part and not only did she help us in getting the part she actually assisted me in getting it installed. This is the definition of going above and beyond for a customer and I greatly appreciate her for assisting us and how humble she was. She is definitely a great example of what great service is all about. She has earned a faithful customer. Again Kate thank you for all you did for me and my family. God Bless You.