Securitas Security Services USA

Horrible and underpaying company
Mar 27th, 2024

I came across an issue with an officer (A.P. initials) on Monday 4/24/2023. She was rude and very unprofessional. I contacted the district manager (Misty Underwood) on Wednesday 4/26, I brought it to her attention and had her look at the camera footage. First thing this Thursday morning I receive a call from Misty and I am pleased to say she handled it quickly and resolved my issue. I have had to deal with other officers under her watch that have been very professional regardless of the circumstance. Dont let 1 bad apple speak for the rest of the team, we all have a bad apple somewhere. Its the fact that theyll resolve the issue when brought to their attention.
Apr 14th, 2023

Mar 31st, 2023

Extremely rude officers. Experienced Jerry tonight as we pulled into Beville Rd Walmart at 10:49pm. He has his security car pulled up to the door with lights flashing and advised that the store was closed. When we questioned the posted time he replied, a lot of things are posted and people dont read. He said that the manager decided that the store will close at 10:45pm. We asked when did this change start and he laughed it off. He suggested going to another store. We explained that we knew what items we needed and the hours posted say 11pm closing time. Jerry told my husband, we cant have guns and pets in here. Neither of which did my husband have nor did he allude to having. Another couple walked up to go into the store and he informed them that the store was closed. They also questioned the posted time and he laughed and reiterated the closure suggesting that they go to another store. If Jerry is a representation of this company, I am not impressed.
May 17th, 2022

Apr 20th, 2022