America's Best Contacts & Eyeglasses

Sharon Schneider _{on Google}

Mar 28th, 2024

Kathy went above and beyond! I always get my glasses here because everyone is so nice thanks for that!

Adam _{on Google}

Mar 26th, 2024

Ive had a good experience here in the past, but this time around has been awful. I went in to get an updated eyeglass prescription and a new contact prescription (havent worn them in a decade) and because Ive had issues with my eyes in the past, also got the extra tests done for like $60. I also got the membership that let me get my next two appointments free, so overall spent almost $200.
The doctor was okay, but didnt go over my test results with me. I told them my preference for contact brand and they gave me a different one as a trial, which is fine, but after a week of literal headaches and being unable to see up close, I called in to see if I could get the prescription double checked. The person who answered at the Daytona location (where the original exam was done) was confused and told me they didnt have a doctor on staff at the time. After talking for a few minutes, apparently it was a fill-in doctor or something? Anyway, I had to go all the way up to Palm Coast after another week to get the prescription updated, I mentioned everything that had happened, and although I got an updated prescription for a trial pair, it was still the same brand even though I wanted to change to my preferred one. This time the prescription itself is better, but still not right. The right one also seems to be bulging off my eye and drying out.
I was told I had to go back to the Daytona location to get my test results and a finalized prescription. I learned after this that an updated eyeglass prescription was never given, and I only got a contact prescription. Im just done at this point. I can never see the same doctor at this company, and the ones I do see dont seem to care. I have half a mind to try to get a refund considering I never got a correct prescription, but I just dont even want to deal with them anymore. I suggest going to a local eye doctor, not a chain.

Margo Mallar _{on Google}

Mar 24th, 2024

Kathy in Daytona is a rock star! I think you should get her a back up band and send her out on tour. Why let Starbucks have all the fun?

Jeff Smith _{on Google}

Mar 13th, 2024

The service was great. Kathy helped me through my sunglasses purchase. My sunglasses were 1 week late from when they were promised.