Jon Hall Chevrolet Service Department

Since my terrible experiences have been with the service department and the service department only I am moving my review here. I was horrified to learn that scheduling an appointment is basically to fill out paperwork and not for services. I think that should be explained in a disclaimer or something on your website. I dropped my car off at 8 am and I call at 12:30 to check the status and was told that priority was given to people who waited on site. Had I known that I would picked a different time to come there or taken the day off. Even after that my car was not ready until 1:51. Had I not called theres no telling when I wouldve gotten my car and I had to pick up my son. Also this is not the first time I have had a negative experience with the service department. I bought my previous car here for work previously and I had to keep calling the Service Advisor for updates which was us playing phone tag for hours.
Mar 26th, 2024

Mar 8th, 2024

Feb 18th, 2024

I could not believe that they wanted 400+ dollars to repair a visor. They did not get my business. The staff was very knowledgeable and professional. The place was clean.
Jan 17th, 2024

Always take good care of us.
Nov 7th, 2023