Daytona Kia Service Dept.

My wife took the car today and we had an appointment 9:00 to get an oil change and yesterday before the appointment we noticed the horn was not working and the car is less than 10 months old (2024 Kia Seltos) and they told us it would take 4 hours and $140 just for the diagnostic.. very disappointed in the service here.. a few months ago they charged us for a new tire even though we purchased the extra tire warranty.. very frustrating! And we've already had problems with the engine.. but thankfully it was under warranty, but still.. (edited) now one of our headlights is already out we called spoke to Wendy said we have to make an appointment which takes about a week.. couldn't tell us if it was covered under the warranty.. went to the auto parts store and the guy changed it out no problem
Mar 28th, 2024

Mar 24th, 2024

Mar 23rd, 2024

I get my oil changed here as it is easy to get in and usually quick service. Its a bit of a drive for me (an hour from my home). At my last oil change, after I had gotten home the hubby noticed I had dripped oil on his new driveway, oops. I called Kia and they had me bring it back early the next morning. Took care of it (plug gasket), made sure it was not leaking and I was on my way. Thanks Kia for taking care of me! I love my Kia van, she is 12 yrs old and still runs great!!
Feb 21st, 2024

Wish I could give ZERO stars too but 1 will have to do in order to share my experience with Kia service center... Chris is by far the most unprofessional, pathetic, and disgusting employee I have ever came in contact with at ANY establishment EVER. Chris was randomly selected for me... I just got my KIA in November... was told I would have my first free oil change with them... when I went Chris was not helpful at all, very dry yet nasty, there's such a good word for it but in order for this review to remain up, we can't say it here. But Chris is a big big BIG C U Next Tuesday who needs to realize he is only a service center rep and mainly sits at his computer all day long and types away. I truly feel in my heart and soul I did not come off any type of way to receive such trash treatment but I will tell ANY & EVERYONE I know to steer clear of this place at its entirety! Chris DuPont should truly work at a call center fast food kitchen only bc he gives me McDonald's energyyyy!!! Do yourself a favor and make sure you do NOT have to associate yourself with such scum. He is the reason why people still hate the LGBTQ community. But on behalf of my gay brothers and sisters. WE DO NOT CLAIM THAT PIG. In pure disgust still. Never have I ever til I got my oil changed. What should have been a QUICK & FREE process... cost me over a HOUR & a HALF & over $120 later! Never AGAIN.
Mar 9th, 2024