ARCTIC Air Services & Repair

Terrible experience with this company. We had Artic Air install a new Carrier unit in July 2023. Luis quoted me $8,000 and assured me he was installing a variable speed unit with dual stage fan to replace the American Standard unit we had. We had Air America come today to due routine maintenance only to find out the unit is a single speed. Additionally the installation crew, none of which spoke English, did such a hack job on the installation that we need to have it replaced. Our old unit was mounted in the garage on a plywood box. Luis crew mounted the new unit on a stand and pieced together a makeshift box out of foam duct board. My gut told me they were not doing the installation properly and I called Luis multiple times during the installation to confirm. He of course told me it was fine but I wish I had stopped them and requested they pull a permit for the job. Now the new box is pulling warm air from the garage and will need to be replaced costing over $1000. I would not recommend this business to anyone!
Feb 13th, 2024

Luis came in on a Sunday to fix the AC He didnt waist no time In and out Very knowledgeable Thank you Luis for the service call
Jan 30th, 2024

I recommend this company without thinking twice, two years ago a friend recommended them to me, and the first moment they answered my messages almost immediately gave me a lot of confidence and I was not wrong. Responsible and professional 100% and 100% recommended.
Dec 29th, 2023

Super professional i really recommend arctic air
Nov 15th, 2023

A very disappointed company with their services. I had been waiting for 2 days for Luis to come to our house and he never showed up. Services: HVAC system maintenance, A/C system maintenance
Sep 20th, 2023