BayCare Behavioral Health- Doris Cook Smith Counseling Center

Refused me service because Im a medical marijuana patient
Dec 22nd, 2023

My son was a patient of Baycare for 8 years due to lack of income as he received state funding in order to obtain medications and care. Yesterday they very much disappointed us by switching the provider and not alerting us then requiring him to be seen before refilling his medication. Long story short he did not receive his medication in time and was forced to find a new doctor. This office switched providers on him 6 times in 8 years. There is a constant turn over of staff at this place so no one really gets to know and understand the patient. He did have a great experience with one therapist named Janine Blackwell. She is an amazing person and therapist! If you want good care go somewhere else because you definitely get what you pay for.
Jun 23rd, 2023

Our family has been working with Sierra Johnson. This woman always goes above and beyond.. we haven't had anyone that has went as hard as she has for our child and for that we are forever thankful..
Jun 8th, 2023

Do not bring your children here. Poor communication. You never get clear answers over the phone. They never document the accounts when you call in. I was called a liar today for simply explaining what a representative told me over the phone. You get transferred around to leave voicemails that no on calls you back about.
Oct 3rd, 2022

Abysmal scheduling. An entire office is run horribly. We don't have a problem with the doctors but the office staff never knows what's going on. Because of this, my daughter's medicine has lapsed which has caused a massive issue.
Sep 5th, 2022