Carter's Ace Hardware of Crystal River

This is a dual review, so read entire review. Came to store to make a large purchase for a website item. A NICE young lady was called from the back to handle my special request. While i dont recall her name im sure it can be searched by the item #7368384 Suncast Shed. She came up and escorted us the paint kiosk to complete the order.....in steps in older man with longer gray hair. As the gal begins to check us out he interupts the entire transaction to say "they were not the next customer (meaning us)". He referred to a man who came to make a key. We had been in the store for 10 min waiting to place the order. The key guy came in while we were waiting up front for the senior cashier to assist us. The cashier politely excused herself to tend to the man to make his key. She came back shortly and appologized for the inconvenience. She finished our order and we give her 10 stars for the professional service!! The gray haired order man should be reprimanded. He was unprofessional and really needed to mind his own business PERIOD! He had no clue to what was happening as he was outside working on the LP gas terminal. He undermined the senior cashier and was simply unprofessional. We are new to the area and really liked the store and the service we received, with exception of Mr. Nunya Business Guy!
May 31st, 2023

The manager of the store went above and beyond to help me find the correct parts and even install them. She is amazing! Best customer service I've ever encountered.
Apr 6th, 2023

Excellent service - fantastic, helpful staff
Apr 5th, 2023

Always helpful and the store is always stocked and clean!! I will be back!
Feb 24th, 2023

Fast and friendly service.
Sep 27th, 2022