Aspen Dental - Crestview, FL

The staff is great very professional. But they didn't fix my chip tooth. I have to make two returns trips. Wow, that one cap in the front is $1,500.00 to much to much.
Apr 10th, 2024

Mar 31st, 2024

Mar 29th, 2024

Mar 27th, 2024

AVOID AT ALL COSTS Don't let my misfortune be yours too! After receiving an exam and agreeing to the treatment plan I decided to pay for everything up front because why wouldn't you trust a dental professional right? Wrong! Went in to get my first real work done (fillings) after an initial cleaning and the receptionist requested $250 for the days work. I informed her this must be a mistake as I and my insurance had already paid for everything that was discussed. This was the same receptionist I'd overheard having a screaming battle with a client on the phone my first visit. Shrugged it off as a confused client, NOPE. She was firm that the payment would need to be made to proceed. This is called double billing. You charge the insurance companies first and the client second. Get paid twice for the same work, sounds amazing doesn't it? Never thought a dentist would try to pull off this scam. Obviously I rejected their offer to pay for what had already been paid for and asked for a refund. She also refused that (will be disputing with insurance company since no services have been rendered). Additionally upon arrival they were actually trying to upsell dental work... This is something you'd only expect to happen in a back alley, not an established business. All of this AFTER trying to give the benefit of the doubt for the dentist misdiagnosing a permanent crown as a temporary crown. That could have cost me a few extra thousand... TL&DR: If you value your hard earned money find some place better that won't try to lie, scam, and misdiagnose you. It happened to me please please do not let it happen to you too!
Mar 27th, 2024