The UPS Store

The service is very slow. The staff disappeared for about 5 minutes and we had waited for 15 minutes for returning goods.
Mar 29th, 2024

Much to my dismay I arrived for my appointment with the notary when the store was closed due to modified spring break hours (this store is on UM campus). I do not believe this was the store's fault. Terrence let me in anyway and assisted me with printing, notarizing and signing my time sensitive documents. He was very thorough, kind, and helpful. His patience and compassion was what I needed in that moment and made a difference in my week. I would highly recommend this location. Thank you, Terrence!
Mar 11th, 2024

Came 10 min before the closing yet was greeted nicely by two gentlemen working there. One was doing the till, and another swiftly took my return and gave me the receipt. Out in 90 seconds! Love it!
Dec 23rd, 2023

I recently had a rather concerning experience when my package ( Engagement ring ) went missing during its delivery process. However, I would like to take a moment to commend the exceptional assistance I received from the UPS team in resolving this issue.Upon realizing that my package had gone astray, I immediately contacted UPS Store. The Owner I spoke with was not only patient and empathetic but also highly efficient in addressing my concerns. They swiftly initiated a trace on my package and assured me that they would do their utmost to locate it after 3 days the manager called me and he said he found my package and he handled it to me.
Oct 4th, 2023

Sep 9th, 2023