Life Spa Coral Gables

GO SOMEWHERE ELSE!! I booked two appointments for my two daughters (5 and 9) in this salon. When I booked through their app it clearly stated that the children's cut includes cut, wash, and blow-dry for $35. I received an email confirmation that included my reserved time and service price of $35. When I get to the salon, the stylist (Jamie) tells me that the $35 includes the cut only. If I want my kids to have their hair washed it would be $85 for each. I show her the app and email I received and she tells me that her pricing is $85 regardless of what is published on the app or email confirmation. She says it's "too much work" for her to wash their hair and cut it for $35.
Mar 24th, 2024

jamie gives the best haircuts in miami. i dont trust many people
Mar 14th, 2024

dianna just did the best blowout ive ever had on my hair. could not recommend more highly. thank you!!
Mar 11th, 2024

Fantastic services here, especially with Lisette for nails and Jaclene for facials! The only people I would go to for these things. I am so grateful for the time, patience, and pride they take in their work. Clearly the expertise is unmatched. Always very warm and welcoming - love Sonja at the front desk too.
Mar 2nd, 2024

Charged double from initial quote & hair not done. I had an incredibly disappointing experience at Lifetime's Spa. After a hair consultation in person (April 25) with Jamie, she quoted me $600 for my hair in two sessions to work on the bottom half first and then my roots. I have been blonde since 2017, I am no stranger to the time, money and maintenance its. She booked the apps in front of me and immediately appeared in my app with the cost of $580 ($300 first appt $280 second appt) for both upcoming sessions. The first session I was charged $400 already $100 more than initially quoted. During the second appt (1 hour in), Jamie suddenly informed me that a third session would be necessary due to having "too much hair, completely caughting me off guard since she had the hair consult & first appt to inform me this. In that exact moment she also quoted me $280 for the second appt AND third appt ($560). When I expressed how uncomfortable I was with the total cost skyrocketing to approximately $1000 and prolonging it to a third session, she just kept repeating I know in a very condescending way. I ended up leaving with my hair not completely done and being charged $300 instead of the $280 she quoted me mid session. No manager was able to talk to me, Im appalled by the lack of transparency and professionalism and feel compelled to warn others about the hidden costs and questionable practices at this salon. Do not go here, go anywhere else. Update: Emailed the manager after the 2nd session, they offered $180 refund but my hair was not finished.
Jul 11th, 2023