Banyan Bay Apartment Homes

Here a little of our experience: less than a month of moving in an unleash dog attacked to my dog (with cancer ), my husband and my sister in law I got my bank mail ope, reported with the lease office and they do absolutely nothing to address the mailbox issue! Now 4 months after my husband got his identify stolen and the credit used thanks to the negligence of this property management my husband have been not only hurt but financially affected too what it would take for this people to do and address our security problems? You ZRC management company are liable for this losses and we expect that you be decent enough to pay for your negligence.
Apr 6th, 2024

I lived in this development for one year. They were happy to take my money upfront and put me into an apartment. However, thats when the Communication stops You can call the development over and over again no one answers the phone or responds emails. I was locked out of my apartment New Years Eve and management wasnt able to help me stay far from this place. Theyre just trying to take your money.
Mar 26th, 2024

I love the place. The moving process took a lot of papers but Diane was helping during the process with a lot of care. When she was occupied the rest of the personal was taking care immediately. At the second day the smoke alarm have a problem and was solved in few hours. The apartment is beautiful and with an excellent vive around water and nature. Cant wait for a barbecue at the pool. The Gym and others facilities are very clean . So happy to be part of Bayan Bay . Ahh also have an app to comuncate with neighbors, Love it
Mar 6th, 2024

Wonderful experience Despite the negative reviews I did see, I had a great experience with Banyan Bay. Everyone thinks my place is gorgeous, and any issues that I did find was resolved the very next day. Thank you Diane and the whole Banyan Bay Team!!
Feb 14th, 2024

While this is not the apartment complex I chose, I still want to leave a review about my experience. Naelle, the leasing agent, was VERY kind and willing to do a tour with me when I did not schedule an appointment. She was knowledgeable, professional, and so sweet to me. Thank you Naelle for your help! The reasons why I did not choose this place to call home was because the gate was open and not working. I am looking for a place that has a working gate with a gate attendant. I am also looking for more of an updated, spacious 1 bed 1 bath and I noticed that the sabal unrenovated apartment was much smaller than I expected. The amenities were okay, but not enough for me to want to live there. Despite all of that, I still had an awesome experience with the Naelle, and the leasing staff.
Mar 5th, 2024