Pinellas Comfort Systems

The service tech was late both days they came out. I was given a repair quote and told I would get a phone call about our warranty coverage. We were told to expect the call the following day. It's been a week and we have heard nothing. I guess that's fortunate since we had another company come out with a lower quote since one part didn't need replaced.
Jan 18th, 2023

Ray installed a new UV light bulb. Arrived right on time and as always, fast, efficient and always great to work with. A pleasure to do business with this company and their technicians. David came today to do my A/C maintenance. Very efficient, explained everything well, and very pleasant to work with. I have used Pinellas Comfort Systems for many years now, and have always been extremely satisfied with the service and with the people who work for them. Services: A/C system maintenance, Heating system maintenance, Repair HVAC, A/C system repair
Dec 21st, 2022

Professional, knowledgeable and personable. Great service.
Dec 19th, 2022

I would not recommend this company. I called for a quote for a whole new a/c system and the guy that answering the phone sounded like a teenager. When someone from the business returned my call, she explained it was an answering service that they were no longer using in 2 days. So i let that go. I had a guy from their service team come out i believe he is part owner he stated he is 4th generation a/c guy who used to do service tech work and now does the sales end. We chatted everything appeared fine. He stated he needed to measure my windows i directed him outside to do so. No other Person from any other company did this they all needed square footage of my home and looked at present system. He said he needed to go back to the office to figure out pricing and would email me. I voiced concerns about other businesses that had come out and he said most of his business was from other companies not following through on their end. I'm scratching my head on this because 2 days later i called their company twice asking for my quote everyone else had a quote right then and there and emailed same day. The lady said she didn't know if they were out or where they were and left word for him and his boss. And put me off until the following week. You mean i have to wait a week for quote? Now Its been over a week.. very strange... doesn't seem like their interested in business and have a hard time with follow through.. no return phone calls no email with quote. Legit business?
Dec 15th, 2022

I guess they merged with another company and I have been trying for over 2 weeks to get a repair done for an estimate that I paid for. I have asked for a manager to call me back. Put on hold and forgotten about over and over. Contacting Better Call Benhken next! Will delete review ONLY if my situation is resolved. Would like a refund of the prepaid maintenance as it is impossible to get in touch with anyone.
Dec 9th, 2022