Firestone Complete Auto Care

iisha clements _{on Google}

Mar 16th, 2024

I got a hole in my tire on Friday around 6 pm. I was about 5 minutes from here (Lowe's parking lot)and had my daughter call to see if they had a tire. I don't have a spare , so i was planning on going straight to the shop. We were told they "had a lot going on" by one of the staff.
I had to call back Saturday morning because this was the closest place that I could walk to with my tire and still get to work on time. The tire completely tore apart because I ended up driving it home. I spoke with Keith. He was very up front, letting me know what the waiting period would be. After finding out my situation, he was extremely apologetic on behalf of his coworker and company. He assured me that he'd have me in and out in very little time. I appreciate the fact that we were greeted upon entering, and the service was quick.

Bloomin' Shrooms _{on Google}

Mar 14th, 2024

Keith was such an amazing help! I came in with no idea what to do about my Jeep's problems. Keith, the C Tech, and Master Tech were awesome! They were able to diagnose the issues with my Jeep and I wasn't left without me vehicle.

Maya Gabrielle _{on Google}

Mar 3rd, 2024

I went in for an oil change and before my oil change, my car was not shaking. After oil change my car is shaking. I went to another fire stone and they said that my spark plugs are just gone which I dont understand how that happens. Ive been putting off for two weeks now to get my car fixed, because every time I called this store, their phone no longer works as said by the customer service. Now I have to pay more money to get my car fixed then I did for an oil change and I am extremely furious. Ive never had problems with them before, so I dont understand why now this has occurred

Debbie Wood _{on Google}

Feb 29th, 2024

Very knowledgeable, kind, considerate service reps. I am very happy with the service I received!