Realty Services Property Management Cape Coral

Jun 14th, 2022

Very bad management...
Apr 10th, 2022

Realtor friendly and helpful. But still waiting to here from her.
Mar 11th, 2022

I have rented from them for about 7 years. I have nothing but positive things to say. Mary is great!! Anytime we have any issue with things we give her a call and she takes care of it right away!!
Sep 24th, 2019

I am publicizing my experience to inform anyone who intends to rent from R.S.P.M. what my experience was. I rented 12520 Equestrian circle apt 312. October 16th, 2109 to March 31, 2020. I found out the R.S.P.M. was not opened on weekend. I have to leave work to check out the property. No big deal, and annoying. I get there, and the mirror is off the wall, towel hanger on the sink, and the floors covered in dead insects. I tell them about it and was told they would take care of it before the move-in date. The move in date was set to November 1st. HOA could take up to a month for approval. I get a phone call two weeks later saying I was approved, and schedule a time for a meeting. I leave work and show up for the meeting. The agent was late, the secretary told me I needed to be patient after I sighed in frustration, because I missed work for this. I was then told that the move in date was changed, and since I signed an intent to lease I was obligated to sign or pay the fee. I was also told the HOA had my parking permit, mail box key, and amenities card. I arrived up to the HOA and they only have my parking permit. I was then told the contract was for November 1st and not the 16th of October. They had to call the agent and scold her about how she needed to update them before having me sign a contract. She was also supposed to provide the mail box key and amenities card.  Since they didn't complete their obligations at the lease singing, I felt they were obligated to drop off the items with the HOA, so I don't have to miss work, again. I called the agent and they said they would drop the items off at the front desk. Well, it wasn't the front desk of the HOA, it was the front desk at the fort myers office. So I had to miss work to pick up the items that were supposed to be provided at the signing of the lease. When I walked into the apartment, the mirror was off the wall, the towel rack was still on the sink, and the floors were still the same. They didn't take care of the apartment after I notified them last month. I decided not to mention anything since they have a consistency of failure for their responsibilities. I fixed the mirror, towel rack, and cleaned. The smoke detector was barley attached, so I made a base for it. So, the reason I decided to move out, R.S.P.M. sent out a e-mail, during the March covid 19 outbreak, and the notice said that all rent was due regardless if you lose your job related to the pandemic. I put in my 60 days notice in March. I did get furloughed for the entire month of April. I wasn't sure if I would be able to pay rent in the future and made other arrangements. I also paid the penalty for leaving the lease early, even though it was a pandemic. I took care of the property until my move out date March 31. I received my security deposit 2 and a half months later. The company sent my deposit to the address I moved out of. They said they emailed me, but I don't believe them. They had my number on file, my work number, and my friends' number. They decided that emailing was good enough for the attempt. Their reasoning was people change their address, so it was my fault for not telling them my new address. The state doesn't require me to change my address for six months I think, so why did they think sending it to my old one it would be fine? It seems like an intentional act honestly, and that's just my speculation.  After the first month of not receiving my deposit, I did call, and the agent I have been dealing with the entire time told me someone else signed my letter (never happened because another agent had in their possession the original check, not signed). When o was working with a different agent, I had a better experience. They provided me with a tracking number and was extremely helpful. On top of that, during this pandemic, they thought it was a good idea not to have contactless delivery, and make me sign for the letter (deposit), which arrives during the day when I am at work... So guess who missed work again, to receive the security deposit? This guy. I'm sure I forgot something else.
Aug 22nd, 2020