Cottman Transmission and Total Auto Care

Price gouging. My tranmission died on Sunday, March 17th. On Monday, I called several transmission shops and settled on Cottman. Over the phone, Don, the manager, quoted me a reasonable price and promised a quick turnaround, so I towed my car there. I asked Don if he thought I could get $500 or $1,000 for my car in its present condition. Don said I'd be lucky to get $200. Shortly after dropping the car off, I got a call from Don with a much higher price, so I started shopping again. I found another shop across town that towed the car from Cottman. When I went to Cottman to pay for the diagnostic fee, Don said to call him back once I get my lowest price. He also said he was interested in buying my car (a Jeep Wrangler) from me because he had the perfect engine. I paid $1,200 less to have my transmission fixed elsewhere.
Apr 2nd, 2024

The Mgr is very friendly and knowledgeable
Mar 27th, 2024

Great fish sandwich
Feb 22nd, 2024

This establishment is the top of the line, kind, welcoming, fast and overall a pleasure every time I show up. Don at the front desk is amazing. Thank you!
Feb 15th, 2024

I thought transmission places were basically the same. Went to Cottmans transmission and met Don. Don believes in old school communication. He will keep the customer updated with whats going on with the transmission and if its under warranty whats going on with the warranty company I cant say enough good things about Don very happy with the service.
Oct 28th, 2023