Spencers

Mar 25th, 2024

Mar 9th, 2024

I bought 2 shirts today for BOGO 50% off. Atmosphere was great until i checked out with TYLER. I politely declined to donate, he then said DO YOU AT LEAST want to round up? Like dude i literally said NO. I looked at him and felt pressured to say sure fine. Anyways i got over it. Found a better T shirt from another store so i went to return and he was very rude about it. It seemed like it was such an inconvenience for him. Saying ugh i would need to do a full return and then re-ring it I said ok thats fine no problem. He rudely said okay well then i need the other shirt and then I need the card youre gonna use very very passive aggressive. All i want to say is to TYLER is to work on your people skills, it doesnt hurt to be respectful. Ive never had this problem at this store before. Not looking forward to being there if Tyler is working.
Feb 26th, 2024

Feb 14th, 2024

Today, an adult toy THAT I ALREADY HAVE was opened from the top, it fell off the display rod and into my hand when I was reaching for the one next to it. I tried closing it back up. When I tried to an employee came over and snatched it right away like I was trying to take it out and steal it even though I specifically said what happened and that I was fixing it, he then said that it opens at the front to view the product. Instead of following your customers around every time they come in, you should fix the product packaging when its noticed. Every time I come in to shop at this mall location Im constantly watched and made to feel uncomfortable and followed around. Get better employees. This stuff doesnt happen at Planet X where Ill be going instead from now on.
Aug 27th, 2023