BMO Bank N.A Branches

My wife & I had a very exemplary outing with Brittany Olivares, the branch's Retail Relationship Banker. Brittany was welcoming, very professional and above all , listened attentively to our requirements. At the conclusion of our business interaction, we left with a sense of complete satisfaction . Kudos to Brittany, thank you for your help . Best regards , sincerely , Elaine & Wayne Cullen
Mar 6th, 2024

Went into branch at Bloomingdale and John Moore road. Lady was very rude to me. Walked in to cash a check first time experience. She told me, sir. It's gonna be a minute without even acknowledging me With a hello or anything, just just bark at me and said it will be a few minutes. There was nobody else in line She was doing some paperwork which I thought the tellers were there to take care of walking customers , only teller at the front desk. Stood there for 5 minutes before I finally just walked out. Will not be using this bank in the future
Feb 16th, 2024

My trailer payment is through BMO never had a problem till now. They also spelt my name wrong,I had to make an appointment to come in with all my documents to show who I was and the correct spelling. 3 months later still getting bills with the wrong spelling. I have never had so much problems till now. I give this bank 0 stars.
Jan 29th, 2024

This has got to be the worst customer service experience I've ever encountered. Money fraudulently taken from my account and still hasn't been returned a month later. They froze my account and continued to charge "service fees." No status updates. Nothing. Do NOT Bank here!
Dec 8th, 2023

Terrible company, most agents cannot understand clear english. You end up spending wayyyyy more time on the phone than needed trying to complete the most simplest task. Unacceptable!!!!
Jul 12th, 2023