Fantastic Sams Cut & Color

Hello Michelle, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! See you soon!

Bo, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! See you next time!

Dear Dale,Thank you so much for taking the time to leave such a wonderful review for Kristin at our Lakewood Ranch, FL, location. We’re thrilled to hear about your satisfaction with her meticulous attention to detail and commitment to doing things right. Kristin prides herself on ensuring every client leaves looking and feeling their best, and your feedback is a testament to her dedication.It’s clients like you that make our job truly rewarding, and we’re so pleased you’ve found your go-to stylist in Kristin. We look forward to your next visit and are excited to continue providing you with excellent service.Thank you for choosing F|S Cut & Color. See you soon!Best regards,The F|S Cut & Color Team, Lakewood Ranch, FL

Dear Terri,Thank you for bringing to our attention the experience you and your family member had at our Lakewood Ranch, FL, location of F|S Cut & Color. We are deeply sorry for the disappointment and inconvenience this has caused. At F|S Cut & Color, we strive for excellence in all we do, and it is clear that we fell short of this commitment in your case.Upon learning of your experience, we have taken immediate action. The stylist involved is no longer part of our team. We are committed to accountability and ensuring that our staff reflects the high level of professionalism and expertise our clients deserve. We are also taking steps to enhance our training programs, emphasizing technical skills and customer service excellence.While we cannot undo the experience, we are eager to discuss how we might best address and resolve the situation to your satisfaction. We value your feedback and see it as a crucial opportunity for improvement. Please contact us at [email protected] to arrange a conversation at your earliest convenience. We are committed to finding a resolution that acknowledges the distress caused and demonstrates our dedication to your satisfaction as a valued client of F|S Cut & Color.We appreciate your willingness to share your feedback, which is vital in helping us uphold and enhance our service standards at F|S Cut & Color. We hope for the opportunity to restore your confidence in our services.Warm regards,Ashley S.

Hello, We appreciate the time you took to leave us feedback. We are very disappointed that we’ve failed to provide you with an appointment. Your satisfaction is important to us and we would appreciate the opportunity to learn more details about your experience. [email protected] Kindest regards, Ashley S.