Truist

If youre looking to get treated well on a personal level for all your business banking needs, go see Robert Popp.
Feb 8th, 2024

Apparently no one here has been trained on how to answer a phone or answer a question for that matter without putting you on hold and then dropping the call. Three separate attempts, over 3 separate days. Horrible! 01-04-2024 They obviously don't monitor their reviews either, one month and nothing. Not even a call back from the branches I tried to get assistance from. Moving my money this week!
Jan 7th, 2024

For me a bank is about people and the service I receive as a customer. If I don't want to go to the bank I can use apps' and remote deposit / transfers etc. but I like to connect with people. Every person that I have interacted with over the 10 years in this branch, (SR 64 & LWR Blvd), have been nothing but friendly, helpful and know their stuff. Teresa and Rob have been mainstays and go above and beyond to assist in every way. Banks are at risk of being no more - so please use them and ensure we have opportunity to get to know the folks working in our communities - they are there to help even when the technology goes down.
Jul 31st, 2023

Horrible. They will hold your deposits for up to 10 business days (2 weeks) selfishly like it is their money to take. I was a hurricane victim and a tree actually fell on our home. I had to pay out of pocket to repair damages, so much money for taking a tree off our roof, removing trees that fell on our driveway, replacing a roof with a hole in it - while fighting with insurance. When the insurance check finally came in, no matter how much I protested, they kept the money for themselves and would not release my funds even though I told them the strain it put on me paying for these repairs, and that I needed the funds to replace what I had to pay. If I took money from them- from my Truist credit card, they would charge me 29 percent interest to use their money for 2 weeks, but they get to take the funds we deposit and "hold them" use them however they like- without paying a bit of interest. Horrible heartless bank!
May 29th, 2023

Abysmal. Used to be decent. After the merger which took YEARS to complete it has declined rapidly. The deposit intake function on the ATM has now been down for about a week and when I went inside to deposit when it was initially down- THE WHOLE SYSTEM WAS DOWN NATIONWIDE. Never had such a pain DEPOSITING MY OWN MONEY. System failure.
Nov 28th, 2022