Cox Chevrolet Service & Parts

Great service model!
Apr 7th, 2024

I didn't enjoy the service at all. I had an appointment and still waited 3 hours on an oil change. I had to call up to the service desk and ask if my vehicle was ready. They did not communicate anything about my car and then wanted me to check out. Not knowing if anything was concerning about my vehicle. There was an oil leak and flushes needed. Apparently i didn't want them done. I don't the front desk how unhappy i was and was told " ill tell management "
Apr 6th, 2024

i bought a brand new truck ,with 2k miles my truck has problems with transmission, i am waiting somebody call me and fix the problem ,i tried call Jerrod but no answer,
Mar 20th, 2024

Cox Chevy dealer charged me $270 and give me a half job $27 car wash while I was supposed to get a full detail job of wax & buffing outside, shampoo leather, shampoo carpet, removing stain of my carpet inside according to what we agreed upon turning in the vehicle in 7am while they kept it for 9 hours! Very deceiving & time wasting! MATT service manager had the The audacity to come out to the parking lot, screaming in my face Its not the dealer fault that I stained the carpet when I paid $270 for a full detail job making me feel as is the carpet under the seat is not a part of the car! When it can be reached easily by backing or moving the seat forward! All they did is took it into a drive through car wash wiped the leather with a towel which did not make any difference but made my interior slippery and basic vacuum that dont even qualify for a shampoo process! Never anyone from this trash dealership contact me again! Taking my business up the road to Conley gmc dealer from now on! And for Thomas at service you do not call customers asking in a demanding tone to take the review off this is free speach I cant believe they held my car for 9 hours! I wont go back even for a free car! And they kept my c.c on file for 18 months with out my consent
Mar 19th, 2024

See Lisa for buying a car!!
Mar 18th, 2024