JCPenney Optical - LOCATION CLOSED - CLOSED

Ive had multiple good experiences at this office. Steve is very professional and is always helping my daughter to find frames that are best suitable for her face.
Jul 6th, 2022

The exam was fine. Mark "the assistant/tech" is rude and unprofessional. He needs better training. Not sure if he doesn't like his job or is just tone def. Without a doubt this JC Penny has lost my business. Stay away!
Apr 3rd, 2021

Overall not bad. Small selection, but worth it for a quick appointment.
Mar 13th, 2018

The nicest optometrist but assistant is not .
Jun 24th, 2017

the optometrist was great! the techs are both idiots, entitled and arrogant! had to go in 4 times to pick up glasses! First of all the 2 pairs for $99 is a fish hook. I picked out a pair with rhinestones.....l get home and there are some missing...l call and tell 1 of the brilliant arrogant ones orders the other pair as a replacement...l get there.... it is the pair without rhinestones... why order glasses without rhinestones if the reason they are being ordered is because stones are missing?! l had the glasses with me at the time.... the tech looked at them and l believe reordered them.... trip 3 l go in to get them and 1 idiot asks me if l have the other pair. not for the trid pickup attempt l did not.... well you can't have these without the other pair. l am about to make trip 4 in to get what l hope l should have gotten 3 trips ago. l should NOT have to make 4 trips to get glasses and 1 of them should have said make sure you bring the other pair each time... actually at this point l think there should be compensation AND an apology.....MY time is worth something....and they don't want to pay MY hourly rate! Dr. Gayle
Jun 18th, 2018