TownePlace Suites by Marriott Boynton Beach

We have been frequent guests at this hotel and have always experienced good service. However, this time, the service was exceptional. Fabian at the front desk provided outstanding assistance, including complimentary water and helpful information about breakfast hours and amenities. Maria and Mina's hospitality during breakfast made us feel truly welcomed and set a wonderful tone for the day. Overall, a fantastic experience that exceeded our expectations.
Apr 9th, 2024

Apr 9th, 2024

As soon as you walk into the lobby you will smell the over powering smell of the many chemicals they use all day every day. Guess this is to cover up the smell from all the dogs they allow to stay here? There was dog pee/poop/doggy diarrhea everywhere. The carpet in My room had five HUGE spots of doggy diarrhea that had stained it. Made me wonder if they even ever cleaned it?? My room was NOT clean at all. I had to clean it. Every single dish/silverware had food on it. It looked like someone used them and put them back up without washing. The picture in the bathroom had mold all over it. The chemical smell will enter your room and none of the windows open to get rid of it. Room smelled so heavy of chemicals we couldnt stay there the first night and stayed with our son. Came back to a room that still smelled as there was no way to air it out. The couch was the most uncomfortable thing I had ever sat on?? The bed was just as bad. Service sucks! Ask for towels? They are NOT bringing them! You will have to ask twice, go down and get them yourself. Check your towels before using as I was given towels that were stained with blood and brown stuff?? The pool was really dirty. Breakfast is the same thing every day sausage and eggs. Neither of which were good. If you need to ask this one particular front desk guy anything he makes sure you know that you are bothering him??!! I guess making key cards is just too hard? The hotel next door is full of some very questionable people who will roam the parking lot drinking and smoking weed and other stuff. I would not feel comfortable bringing children here. Laundry $3 to wash and $2 to dry. Must use a card no quarters. Staff is rude! Did I mention staff was rude? Almost $300 night for this?
Mar 30th, 2024

Great place very clean and front desk staff was very nice upon check in and when requesting any items would highly recommend. BBQ grill where great and pool was clean as well.
Mar 28th, 2024

Family friendly, very clean and walking distance to shops and restaurants. Great location. Walkability: Restaurants and shops within walking distance with my family from the hotel.
Mar 28th, 2024