O'Reilly Auto Parts

Mar 24th, 2024

Probably one of the worst experiences i've had with a customer service representative. The amount of paperwork just to make a simple Transfer Of an account from the owner of the house to me As a renter would take thirty days and more than five pages of Forms.
Mar 23rd, 2024

I live a few blocks away from O'Reilly Auto Parts & I part my Deisel Box Truck 3 blocks away. I have spent a lot of money at this location since they started. Last year I purchased 2 batteries for my truck at a cost of just under $500. I just took one of those batteries to test. They told me I needed a new battery. I told them I just purchase it at this location last year. They told me they have no record & I must show the receipt. I couldn't find my receipt. I told them to look at my history of purchases. They showed me on the computer screen that they had my name & phone number but not one item was listed. Now I was just there 2 days earlier, purchase a air filter & pointed to the person who sold it to me. I've been going there for years & spent a lot of money & they erased everything. Back business. Needless to say, I will not go there again. There's plenty of auto stores who want business. I'm a busy owner of 30years. 5-Star Review
Mar 22nd, 2024

I walk into this store location all the time for batteries and other motorcycle parts. 1/20/24 I came into the store and said hello, asked about where bulbs are and was immediately told to put my backpack by the front door.....i wanted to speak my mind but I thought to myself " let me get my bulb first". The whole time wondered why this time I was told to leave my backpack at the door...then it hit me PAUL IS RACIST. THERE WAS NO OTHER REASON TO ASK ME TO LEAVE MY BACKPACK BY THE FRONT DOOR. The other employee was very nice and apologized for Paul and was very helpful.....1 vote to remove Paul.....
Jan 30th, 2024

Not a friendly experience with this O Reilly's. From out of town, always use O'Reilly's. Went in, and the clerk kept saying they were having computer issues and couldn't look up the part. Another clerk was available, and supposedly, they were able to look up the part. They said it was a part they didn't have and were not able to order it. I went to Autozone, and they did not have it in stock but were able to order it. I got it the next day
Jan 10th, 2024