OYO Superior Budget Inn Bartow

Hi Pamela Cassidy, Team OYO here. We are extremely sorry to hear about your unpleasant experience during your stay. We apologize for any inconvenience caused by the disrespectful behavior of our manager and the condition of the rooms. This is definitely not the level of service and cleanliness we strive to provide. Please be assured that we take your feedback seriously and we will escalate these concerns with the management team to ensure that necessary actions are taken to prevent such incidents from happening again in the future. If there is anything else we can do to assist you or if you need further support, please feel free to reach out to us at [email protected]. We would be more than happy to help in any way we can. Once again, we apologize for the inconvenience and we appreciate your feedback, as it helps us improve our services. Thank you for bringing this to our attention. Best regards,Team OYO

Hi Raymond Johnson,Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience you had during your stay with us. We understand your disappointment regarding the cleanliness and the presence of roaches.Our team takes the feedback of our guests very seriously, and we assure you that we will investigate and address this issue immediately. We believe in providing a clean and comfortable stay experience to all our guests, and we are determined to rectify the situation.We will also assist you in getting a refund for your stay. Please reach out to [email protected] with your booking details, and our team will provide you with further assistance.Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We hope you give us another chance to serve you better in the future.Warm regards,Team OYO

Hi Jerrica Alston,We are extremely sorry to hear about your unpleasant experience during your stay with us. As a valued guest, your comfort and satisfaction are our top priorities, and we apologize for falling short on this occasion.We would like to assure you that we take your feedback seriously, and our team is working diligently to address the issues you encountered with the room. We apologize for the inconvenience caused by the malfunctioning AC and broken beds.We would appreciate the opportunity to investigate this matter further and make it right for you. Kindly share your booking details with us at [email protected], and our dedicated team will prioritize your case to ensure a swift resolution.Please accept our sincere apologies once again. We value your feedback and hope to have another opportunity to serve you better in the future.Warm regards,Team OYO

Hi Kendry Infante, Team OYO here. We are terribly sorry to hear about your experience with us. Please accept our sincerest apologies for the inconvenience caused due to the dirty room and presence of cockroaches.At OYO Rooms, we strive to ensure that our guests have a comfortable and pleasant stay. We understand that cleanliness is of utmost importance, and we deeply regret that we fell short on our commitment in your case.We have taken note of your feedback and will immediately address the issue with our housekeeping team to ensure that such incidents are not repeated in the future. We value your feedback as it helps us identify areas of improvement and make necessary changes.If there is anything else we can do to assist you or if you would like to provide us with more details, please feel free to reach out to us at [email protected]. Our team will be more than happy to assist you further.Once again, we apologize for the unpleasant experience. We hope you would give us another chance to serve you better in the future.Best regards,Team OYO