ba&sh at Bloomingdale's

Im a regular costumer at bloomingdales at Aventura, and I love to shop at the ba&sh pop up. Ive bought many items from them always with pleasure. Unfortunately I cant say the same about my last purchase. I bought it not even 24 hours before and after trying it at home (choosing an outfit for the prior night) I changed my mind and wanted to return it. When I got there the following morning i spoke with their cashier which told me that she didnt know if I could returned it because it had wrinkles(pretty normal since I tried it several times home and then placed it back in the bag) and after 15 min the sales manager or whatever her profession is, I believe her name is Laura, came to me saying that it was IMPOSSIBLE for her to make te return because of the wrinkles and perfume (which anyone that tries it even in the store can leave some perfume on the clothes). I feel very disrespected, because she was trying to say that I was lying about not wearing it. I dont mind spending that lot of money for a shirt ($250), BUT I do mind when I know Im not gonna wear it. So sad that a brand like this has this poor costumer service
Oct 16th, 2022

(Translated by Google) Very accurate for the time (Original) Muy acertado p a ra la epoca
Aug 9th, 2020