Cielo Restaurant & Lounge

The atmosphere is amazing but the services is horrible, food wait time was horrendous and the communication with staff was unbearable. I tried to order about 5 different items and they were all out. I finally was able to get the last chicken sandwich at 6pm. They messed up the order after 40 minute wait and charged an automatic 20% gratuity for horrible service. I say if you stay at the hotel I would not waste your time here and just order door dash or uber eats.
Mar 26th, 2024

Nice place. Maria, our bartender was very attentive and always with a smile. She quickly served our drinks while we were looking through the menu. Ordered the salmon and was very good.
Feb 26th, 2024

Like others have mentioned the flat bread tastes like it has been microwaved and it over-sauced with marinara. They were out of quite a few menu options when dined on a Saturday evening. The server/bar tender was super cool but took a half hour to get service. The 2nd star is for him being chill. Would recommend dining elsewhere. Not up to Hilton standard and youll wind up disappointed. Only a little upset bc I get $15 daily food credit for being a diamond member. Whole Foods hot bar is better option and its cheaper.
Feb 17th, 2024

My experience with the bartender Mara Laura every time is super nice and super attentive. The place, food and the service is always good. I recommended all time .
Feb 14th, 2024

Wait was super long. 30 minutes for a steak n fries. Never came back to see if I needed anything else.. of course since 20%gratuity is already added to your bill automatically. Very disappointed..
Jan 15th, 2024