Equinox Aventura

ALWAYS people having loud phone conversations - it just makes this gym very annoying.
Jun 15th, 2023

I am a long time Equinox member. This location is near my office and I come in at peak times. I am always able to get a great workout in. The facility is clean and the staff is professional.
Jun 8th, 2023

Hands down the best Gym in the area. Best staff, cleanest location Ive ever been to and Ive been a member in at least 5 different locations. Really top notch people. Go see Siya the manager and their team. The absolute best!
Apr 17th, 2023

Back in July 2022, I canceled my membership due to an unpleasant situation at Equinox Aventura. I stopped at Equinox Aventura to show the gym to my 9-year-old son after picking him up at school and going to the mall for shopping. I checked in at the front desk with a live attendant who did NOT mention that kids could not go inside the gym. While my son and I were walking into the Equinox at Aventura, I heard someone screaming at us from the inside area of the gym.. She was NOT wearing any Equinox branding clothes or had any credentials that could identity her to be a employee at Equinox, plus she was working out, so I did NOT know who she was! I am not used to strangers to approach to me like it. I was scared, and my son was as well because of the way that lady ( General Manager ( lol)/ Siya Morgan), approached us to say that kids could not come inside the gym. My son was even more scared when she approached us closer ( almost touching me) to ask us to leave. I was in total shock that she was treating the clients like this, especially in front of a kid. I canceled my membership after that. I hope never to encounter a human like this anymore! I have never received a call to say sorry for what happened. I sent a feedback on the form that they sent out after my cancelation back in 2022. They never seems to care! They never contacted me to ask what has happened. Now they replied to this review ( I edited this part after they reply) to show you who is reading this that they care about the customers. Remember the suppose to be Manager treated a customer like that in front of a child, now imagine what she does to other customers who are alone. I am guessing this woman has a lot of mental problems as well doesnt have kids.
Apr 11th, 2023

I visited this club before while I was on vacation. I had 3 days of guest pass. My home club is equinox in great neck. Both great neck and Aventura equinox is very dirty honestly. Aventura one is worse (looks like planet fitness). The management team and their staff are very rude. They dont respect the clients opinion at all. Im giving it one star as they dont help with cancelation or freezing and they lock people into 1 year contract. It takes a lawyer to cancel them out ! Just because I want to sign myself up for lifetime fitness instead of them asap.
Mar 6th, 2023