Orlando Family Physicians by InnovaCare Health

Dr. Maza is an amazing doctor & and takes great care of my 82 yr old Mom. He's kind, sweet & tender with my moms condition.
Jan 8th, 2024

Went to the Dentist department spoke with Lily. The manager and the dentist were awesome. They took care of me with respect and kindness.
Jul 22nd, 2023

Dr Delsol is the best
Jun 22nd, 2023

If you dont speak Spanish steer away. Nikrumah Del Sol is the worst, she is misleading and dishonest. I asked for a refferal she pretended like she was going to give me 1, but I found out my service would need to be in house from front desk. Also front desk provided a fake email for their so called office manager Ida Bonilla. You have been warned, scheduled at your own risk.
Jun 15th, 2023

On January 2nd, with excruciating pain in my arm, I went to the Emergency Room. After X-rays, The ER Doctor gave me medicines for my pain and a referral to the Orthopedic Specialist. On my way home, I called the orthopedics specialist's office, who did their best and booked me an appointment for January 11th. The orthopedic office informed me that for insurance billing purposes, besides the ER doctors referral, my primary doctor needed to send a referral to the orthopedic specialist, too. I called my primary Doctor, Gilberto Serrano's office, told them what was going on with my arm pain, and faxed the ER records. This doctor office (Orlando Physicians) didnt send the referral to the Orthopedic specialist; when I called them and asked why, they said that the doctor's notes read: This patient has an upcoming appointment on January 22nd. He wanted me to lose my appointment with the Orthopedic specialist on January 11th and to wait in pain up to January 22nd so he could give me then the referral! Billing for my visit on January 22nd was more important than my well-being! Well, I missed the appointment with the Orthopedic specialist today, January 11th, because my primary doctor first wanted to invoice my insurance company for it. Dear Orlando Physicians and Doctor Gilberto Serrano, I do not trust you have my health or best interest in mind, so I just changed to Sanitas. Good luck with Orlando Physicians and Dr. Gilberto Serrano people, but if I were you, I would think very well before giving my health care to someone who has in mind the dollar sign first.
Jan 23rd, 2024