Chamber of Commerce

      Neighbors' Consejo

      ( 15 Reviews )

      Neighbors' Consejo
      • 6323 Georgia Ave NW #206
        Washington, DC 20011
      •   202-234-6855
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      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (15 reviews)
      11
      1
      0
      0
      3
      Read Our 15 Reviews

      Chamber Rating

      4.1 - (15 reviews)
      11
      1
      0
      0
      3
      › ‹
      • Luis Torres

        I have been visiting for 2 years and they are an excellent group. Those in charge of receiving visitors are a sweetheart.
        Feb 29th, 2024

      • jillian p

        The receptionist has very poor customer service. Arrived at the appointment time, and the door was locked, but she sat at the desk on her phone, watching for 3-5 minutes before actually opening the door. Then, when asking questions, it was continuous eye rolls and a tone like she didn't want to be bothered. There was no greating of any form. She did the intake while texting the entire time. And then got up and walked away saying "you're done now". This isn't the kind of service that institutions like these should be providing to people seeking help.
        Feb 10th, 2024

      • Yesica Martinez Ramirez

        I was looking for mental services for my brother but I had to look for another organization because the receptionists are bitter, they don't know what ethics are, they don't know how to say things in a nice way, THEY ARE DISGUSTING.
        Jun 25th, 2023

      • Hazem Elemam

        Perfect place to have amazing doctors
        Jan 19th, 2022

      • District columbia

        THANK YOU!!!!!!!!!!!!. Thank you for continuing to provide care to the most of Us. Thank you for your thoughtful consideration of minimizing health risk and addressing the increased anxiety for those you serve. Thank you for not giving up and shutting your doors. Thank you for your compassion and support. Thank you for your careful treatment. I also want to thanks to the front desk receptionist they are sweethearts!!!!!!!!!
        Dec 7th, 2021

      Read Our 15 Reviews

      About
      Neighbors' Consejo

      Neighbors' Consejo is located at 6323 Georgia Ave NW #206 in Washington, District of Columbia 20011. Neighbors' Consejo can be contacted via phone at 202-234-6855 for pricing, hours and directions.

      Contact Info

      •   202-234-6855

      Questions & Answers

      Q What is the phone number for Neighbors' Consejo?

      A The phone number for Neighbors' Consejo is: 202-234-6855.

      Q Where is Neighbors' Consejo located?

      A Neighbors' Consejo is located at 6323 Georgia Ave NW #206, Washington, DC 20011

      Q What is the internet address for Neighbors' Consejo?

      A The website (URL) for Neighbors' Consejo is: http://www.neighborsc.org/

      Q What days are Neighbors' Consejo open?

      A Neighbors' Consejo is open:
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed

      Q How is Neighbors' Consejo rated?

      A Neighbors' Consejo has a 4.1 Star Rating from 15 reviewers.

      Hours

      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed

      Ratings and Reviews
      Neighbors' Consejo

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      11
      1
      0
      0
      3
      Write a Review

      Luis Torres on Google

      image I have been visiting for 2 years and they are an excellent group. Those in charge of receiving visitors are a sweetheart.

      jillian p on Google

      image The receptionist has very poor customer service. Arrived at the appointment time, and the door was locked, but she sat at the desk on her phone, watching for 3-5 minutes before actually opening the door. Then, when asking questions, it was continuous eye rolls and a tone like she didn't want to be bothered.
      There was no greating of any form. She did the intake while texting the entire time. And then got up and walked away saying "you're done now". This isn't the kind of service that institutions like these should be providing to people seeking help.

      Business Response on Google Jan 31st, 2024
      Jillian - On behalf of our whole team I apologize for the uncomfortable experience you had with our staff. We always strive to interact with our neighbors in a professional and friendly manner, and we clearly failed with you. We do not tolerate this inexcusable behavior from anyone on our team. The staff member in question is being reprimanded, with a clear written warning that a repeat of such behaviour will cause immediate termination. Give us a chance to show you how our team members conduct themselves, you will not be dissapointed. Should you have any concerns, the name and contact information for the person in charge of receiving them and acting to resolve them is posted on several signs throught our offices.Again, my apologies.Manuel Celaya, Executive Director

      Yesica Martinez Ramirez on Google

      image I was looking for mental services for my brother but I had to look for another organization because the receptionists are bitter, they don't know what ethics are, they don't know how to say things in a nice way, THEY ARE DISGUSTING.

      Business Response on Google Apr 12th, 2024
      Dear Mrs. Yesica Martínez:
      We are greatly surprised by your comment, because in 28 years of serving our community in Washington, this is the first time we have received a complaint about the front desk staff. Furthermore, we are dismayed that you write about receptionists in the plural, assuming that you spoke with more than one person and they all treated you with bitterness, without kindness or ethics, and with disgust.
      I personally spoke today with the receptionists, who have been with us for years, and none of them remember having spoken with you, or with any lady looking for services for her brother. Perhaps you dialed a number that does not correspond to us. Our number is (202) 234-6855.
      As we are here to serve all our neighbors, I tell you that, if your brother is a minor, we only serve adults, but we will gladly tell you where you can go to care for minors. If your brother is an adult, I tell him that he is the one who should make the call, or alternatively, that he be on the line with you. As a first step, we are happy to connect you with the DC government's Department of Mental Health (DBH) service access line. Once you pass the filter of the requirements to receive services, we or any DBH-licensed provider that you choose, can provide you with services.
      If you need help, let us give it to you. You can call the office at any time and ask to speak with Yessica.
      Best regard,
      Manuel Celaya
      Executive Director

      Hazem Elemam on Google

      image Perfect place to have amazing doctors

      District columbia on Google

      image THANK YOU!!!!!!!!!!!!. Thank you for continuing to provide care to the most of Us. Thank you for your thoughtful consideration of minimizing health risk and addressing the increased anxiety for those you serve.
      Thank you for not giving up and shutting your doors.
      Thank you for your compassion and support.
      Thank you for your careful treatment.
      I also want to thanks to the front desk receptionist they are sweethearts!!!!!!!!!

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      Overall Rating

      Overall Rating
      ( 15 Reviews )
      11
      1
      0
      0
      3

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