Chamber of Commerce

      Potbelly

      ( 109 Reviews )

      Potbelly
      • 50 Massachusetts Ave NE
        Washington, DC 20002
      •   202-408-9583
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      Hours

      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      7:00 AM - 8:00 PM
      Tuesday:
      7:00 AM - 8:00 PM
      Wednesday:
      7:00 AM - 8:00 PM
      Thursday:
      7:00 AM - 8:00 PM
      Friday:
      7:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (109 reviews)
      47
      23
      13
      3
      23
      Read Our 109 Reviews

      Chamber Rating

      3.6 - (109 reviews)
      47
      23
      13
      3
      23
      › ‹
      • John Sullivan

        Nice staff Quick and friendly
        Dec 16th, 2023

      • Evan Hage

        Inconsistentsome of the staff were very friendly, but the woman taking orders ignored my first attempts to get her attention, spoke impolitely, and refused to make eye contact. Whats more, I came here within half an hour of opening time all the tables were absolutely filthy. They definitely had not been cleaned since the previous day, or maybe longer ago.
        Dec 14th, 2023

      • Tjeerd van Dijk

        This franchise is done.
        Oct 30th, 2023

      • Marc Sleiman

        Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!
        Oct 16th, 2023

      • lala land

        Do not order from this store through doordash. I ordered two Italians subs and a ham sub. Guess what. All three just had the meat. no vegetables or any toppings were included in any of the three subs.
        Sep 28th, 2023

      Read Our 109 Reviews

      About
      Potbelly

      Potbelly is located at 50 Massachusetts Ave NE in Washington, District of Columbia 20002. Potbelly can be contacted via phone at 202-408-9583 for pricing, hours and directions.

      Contact Info

      •   202-408-9583

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 202-408-9583.

      Q Where is Potbelly located?

      A Potbelly is located at 50 Massachusetts Ave NE, Washington, DC 20002

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://potbelly.com/locations/washington-dc/union-station

      Q What days are Potbelly open?

      A Potbelly is open:
      Sunday: 10:00 AM - 6:00 PM
      Monday: 7:00 AM - 8:00 PM
      Tuesday: 7:00 AM - 8:00 PM
      Wednesday: 7:00 AM - 8:00 PM
      Thursday: 7:00 AM - 8:00 PM
      Friday: 7:00 AM - 8:00 PM
      Saturday: 10:00 AM - 6:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 3.6 Star Rating from 109 reviewers.

      Hours

      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      7:00 AM - 8:00 PM
      Tuesday:
      7:00 AM - 8:00 PM
      Wednesday:
      7:00 AM - 8:00 PM
      Thursday:
      7:00 AM - 8:00 PM
      Friday:
      7:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 6:00 PM

      Related Categories

      Nearby Potbelly Sandwich Shop Locations

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 109 Reviews )
      47
      23
      13
      3
      23
      Write a Review

      John Sullivan on Google

      image Nice staff
      Quick and friendly

      Business Response on Google Mar 12th, 2024
      Hi John,Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark. We look forward to seeing you again soon!

      Evan Hage on Google

      image Inconsistentsome of the staff were very friendly, but the woman taking orders ignored my first attempts to get her attention, spoke impolitely, and refused to make eye contact. Whats more, I came here within half an hour of opening time all the tables were absolutely filthy. They definitely had not been cleaned since the previous day, or maybe longer ago.

      Business Response on Google Mar 6th, 2024
      Hi Evan,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to us at [email protected] so we can discuss this directly with you.

      Tjeerd van Dijk on Google

      image This franchise is done.

      Business Response on Google Oct 22nd, 2023
      Hi Tjeerd,We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at [email protected].

      Marc Sleiman on Google

      image Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!

      Business Response on Google Oct 11th, 2023
      Hi Marc,Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark. We look forward to seeing you again soon!

      lala land on Google

      image Do not order from this store through doordash. I ordered two Italians subs and a ham sub. Guess what. All three just had the meat. no vegetables or any toppings were included in any of the three subs.

      Business Response on Google Feb 24th, 2024
      Hi lala, We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love & Potbelly.
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      Overall Rating

      Overall Rating
      ( 109 Reviews )
      47
      23
      13
      3
      23

      Write a Review

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