Xfinity Store by Comcast

Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.1 - (167 reviews)
67
16
12
10
62
Read Our 167 Reviews

Chamber Rating

Verified Member
3.1 - (167 reviews)
67
16
12
10
62
  • Michael Walker


    Apr 6th, 2024

  • Kee

    Every time I need to do something with Comcast, it appears like this shop can't help me. Their system is usually down, the wait time is 30 minutes, and they never have the proper cable boxes. I've walked to this place from my job three times, and there's always something.
    Mar 18th, 2024

  • Latoya Storey

    Anthony is absolutely amazing!!!!!!! He has the best customer service ever. He was able to resolve all my issues and made sure I understand all my options . I will be back because of him
    Mar 14th, 2024

  • Mike Cyrus

    Today, 3.10. 24, two employees in the 7th St. NW, DC, Xfinity store, including the manager, wouldn't answer this simple question: Have you ever heard of a program which upgrades a customer's Xfinity router in exchange for their old Xfinity router? I don't work at Xfinity, but I've heard of such a program. I kept asking, they continued in their refusal, insisting it wasn't a yes/no answer situation. I grew frustrated and they asked me to leave the store without checking in the old router, but I held it up to the Xfinity store security cameras and declared I was leaving it anyway. I can only conclude that these two employees had tied up the real Xfinity employees in the rear area and taken over the store in sort of, uh, caper. Check your store cameras.
    Mar 9th, 2024

  • SatsuiAvenger


    Mar 7th, 2024

Read Our 167 Reviews

About
Xfinity Store by Comcast

Xfinity provides internet services in Washington. Visit us today at 715 7th St NW, DC to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Contact Info

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Images

Questions & Answers

Q What is the phone number for Xfinity Store by Comcast?

A The phone number for Xfinity Store by Comcast is: (800) 266-2278.


Q Where is Xfinity Store by Comcast located?

A Xfinity Store by Comcast is located at 715 7th St NW, Washington, District of Columbia 20001


Q What is the internet address for Xfinity Store by Comcast?

A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/dc/washington/715-7th-st-nw.html


Q How big is Xfinity Store by Comcast?

A Xfinity Store by Comcast employs approximately 20+ people.


Q What days are Xfinity Store by Comcast open?

A Xfinity Store by Comcast is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM


Q How is Xfinity Store by Comcast rated?

A Xfinity Store by Comcast has a 3.1 Star Rating from 167 reviewers.

Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Ratings and Reviews
Xfinity Store by Comcast

Overall Rating

Overall Rating
( 167 Reviews )
67
16
12
10
62
Write a Review

Michael Walker on Google

image

Business Response on Google Apr 6th, 2024
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6001wRbcz to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Kee on ChamberofCommerce.com

image Every time I need to do something with Comcast, it appears like this shop can't help me. Their system is usually down, the wait time is 30 minutes, and they never have the proper cable boxes. I've walked to this place from my job three times, and there's always something.


Latoya Storey on Google

image Anthony is absolutely amazing!!!!!!! He has the best customer service ever. He was able to resolve all my issues and made sure I understand all my options . I will be back because of him

Business Response on Google Mar 17th, 2024
Dear LatoyaThanks so much for the feedback. We always appreciate the opportunity to recognize our employees, and have shared your compliment with Anthony and their leadership. We’re glad you enjoyed your visit to the Washington DC Xfinity Store and hope we can continue providing great service!Kind Regards, Madinah, Xfinity Philadelphia

Mike Cyrus on Google

image Today, 3.10. 24, two employees in the 7th St. NW, DC, Xfinity store, including the manager, wouldn't answer this simple question: Have you ever heard of a program which upgrades a customer's Xfinity router in exchange for their old Xfinity router? I don't work at Xfinity, but I've heard of such a program. I kept asking, they continued in their refusal, insisting it wasn't a yes/no answer situation. I grew frustrated and they asked me to leave the store without checking in the old router, but I held it up to the Xfinity store security cameras and declared I was leaving it anyway. I can only conclude that these two employees had tied up the real Xfinity employees in the rear area and taken over the store in sort of, uh, caper. Check your store cameras.

Business Response on Google Mar 8th, 2024
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6005X79nT Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

SatsuiAvenger on Google

image

Business Response on Google Feb 21st, 2024
https://comca.st/3UU1Ky1 Thank you for leaving a rating. Please click on the preceding link if you would like to connect with a specialist. You will need to disable any pop-up blockers to start your session.

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Overall Rating

Overall Rating
( 167 Reviews )
67
16
12
10
62

Write a Review

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