Serene Minds, LLC

AVOID AT ALL COSTS IF YOU VALUE YOUR MENTAL HEALTH! If I could give negative stars I would. In a conversation with my (now ex) psychiatrist, Dr. Chahal, (she so kindly called me back after a week of trying to get in touch and in which I had been without my anitdepresseant for FOUR DAYS.) Then, instead of talking to me about doing a partial refill until my next visit (insurance issues), she accused me of abusing my medicine (something I would never do as I lost a someone close to me to prescription overdose) because she couldn't comprehend that I had prescriptions from my previous doctor that I had to finish before I was allowed to fill hers. She didn't understand why she was putting in refills for all my prescriptions on one day and expected me to pick them all up at once, but I couldn't fill a couple scripts right away because I still had meds left over from the previous doctor and I legally could not pick up HER scripts until I finished the ones I already had. I was getting emotional on the phone so I took a deep breath and said "Sorry, this is getting really overwhelming for me." Dr. Chahal responds to that with, "You have one psychiatrist, I have 200 patients, who do you think is more overwhelmed?" Excuse me? I didn't realize my mental health was a pissing contest between me and the doctor. How do I respond to that? She obviously has no personal experience with mental illness or she could understand how EXACTLY I could be so overwhelmed. It feels like she doesn't understand the illnesses she's treating. That was not the first time she had said something rude, belittling and condescending to me. Also, I was with her over a year and a half, taking quite a large does of lithium. Not ONCE in my entire patient relationship has she done a blood test for lithium levels or kidney and liver function. She is impersonal and cold and every session I felt heavily judged by her and I left never wanting to come back. That comment about 200 patients showed me I was just a number to her, a paycheck and not a patient. I left the practice and found a new psychiatrist.
Mar 7th, 2024

Feb 26th, 2024

I've been trying to get a hold of them for a week to schedule an appointment for my son. I've called. I've left messages. I've submitted 2 contact requests online. No response.
Feb 7th, 2024

What a wonderful staff and comforting environment. Julia Jordan is amazing great to talk to and help you to help yourself and figure things out. Basically to be the best person in human you can be. Shes kind and compassionate and listens
Oct 31st, 2023

The receptionist on the phone John Baul was very kind and helpful. I have my first appointment this coming Monday so I cannot speak on my experience as far as treatment goes, but staff is very nice.
Apr 27th, 2023