The Scrub Club Cleaning Company

Dear Corren,Thank you for bringing your concerns to our attention, and we sincerely apologize for the unfortunate experience your mother-in-law had with our cleaning service. We understand the importance of reliable and compassionate assistance, especially during challenging times.After investigating the matter, we are truly sorry for the lapse in our service and the unacceptable behavior exhibited by our staff. In an effort to make amends, we have taken immediate action. We have discounted the service fee for the initial cleaning and would like to extend a heartfelt apology by offering a complimentary cleaning service for your mother-in-law.Our commitment is to provide exceptional service, and we regret falling short of your expectations on this occasion. We hope that this gesture demonstrates our dedication to rectifying the situation and rebuilding your trust in our services.To schedule the complimentary cleaning service or if there are any additional details you'd like us to consider, please contact 302-990-2772. We value your feedback and appreciate the opportunity to make amends.Once again, we apologize for any inconvenience caused and appreciate your understanding.Sincerely,The Scrub Club