Family Medicine of Smyrna Clayton

Office nice due to upgrade to different location. Everyone there is nice except for Liz horrible. On top of my copay and paying my insurance premium Dr is charging $50 yearly because everything is going up and want to provide excellent service. 1. what do patients have anything to do with your contract with the insurances? 2 what do patients have to do with everything going up except our pay checks? 3 it should be a giving for you to continue to provide excellent service. Is this right for something that we as patients have no control of? Dr only charging fee to patients who has commercial ins by law he can not charge medicaid pts.
Aug 22nd, 2023

Dr. C is my doctor my childrens and my grandchildrens doctor. He and his staff have been always wonderful. Thank you all for everything you have done for me and my family.
Oct 8th, 2022

I been a patient at family medicine for quite sometime dr chervenak is a awesome doctor who really cares about his patients and his staff are the most wonderful people you could ever meet you can be feeling bad but when you get into there presence they will make you feel a little better
Dec 15th, 2021

I loved Dr. ABRAMS. When he left I stood to try Dr. CHERVENAK but didn't care for his bed side manners. I mainly didn't like his staff. Liz was rude and tried to charge for unnecessary things a year later. They also make you pay 50 a year just to go there. Why, to put up with rudeness! They don't answer the phones half the time anyhow. My parents were going there too and they messed up an appointment for them and then they were suppose to set up a 3m appt and they set up a 1m appt. My parents didn't know since it was suppose to be a 3m appointment and they wanted to charge them for a no show. They didn't bc my dad complained a lot.They take advantage of older people. It is disgusting! Stay clear of this office bc the staff is rude and you will get billed for things you shouldn't get billed for. It is a huge ordeal if you want your records sent somewhere else too and big bucks for that also. Do yourself a favor and stay clear.
Dec 14th, 2021

The doctors are good to go and Ive had good experiences with the nurses and admin people but just today I called for a refill on my meds. She said the doc hadnt seen me in a year so I began to tell her last time I got a refil for 90 days it was during covid 19 and the nurse who filled it at the time said there wasnt any need for me to come in. who ever I talked got an attitude and told me I was wrong and that would of never happens. As if Im lying trying to get my nerve medication for when I broke my back years ago. And this medication isnt narcotic nor is it addictive. Ill be finding a new Primary Care. Who ever you are. Try to be a decent person every now and then. Maybe you wont lose customers. The lady was either Liz or Michelle. If you call ask to speak to Samantha. Idk if it was Liz Or Michelle but I wouldnt chance it with either of them. Samantha is the only one who isnt rude or petty or tried to talk down to you. Thanks for nothing
Aug 27th, 2020