Lena's Day Spa

Let me start by saying, this is not a day spa. This is a very small room in the back of a nail salon. So small you have nowhere to put your clothing or personal items and the table you lay on is set on the diagonal so it will fit. Although you will walk past a large board with prices, once you get into the back room and ask for anything (like waxing) the prices are different, to the tune of about 50% more. I purchased one of the deals on Living Social thinking this was going to be a real business. It's hard to even find the place because it's actually just a nail salon. Lena is a nice woman, obviously wants to expand her business but when it comes down to it, all she does is slather 20 different types of very greasy lotions on your face. I had the worst breakouts of my life following my facial here. She spent half of the time on the phone taking appointments instead of tending to me. She tried the hard upsell on hundreds and hundreds of dollars worth of products. Avoid this business and if you are looking at this before redeeming your Living Social Voucher, ask for a refund. This is not what it claims to be.
Oct 2nd, 2013

I read the 2 previous posts prior to going....so my expectations were low, but I tried to go into it with a positive attitude. This is in fact a below average nail salon with a very small room in the back. I feel that Lena truly cares about her business and making it successful, but she is way off from meeting the standards of what most women want/expect when they think of a day spa. Lena is very nice and gave several compliments, but when it came down to it....her touch was not pleasant and this was the first facial that I couldn't wait to be over. I felt that I was very patient and cooperative, but the part that really upset me is when she plopped this large binder on my lap before I could sit up to try to sell me products.
Jun 14th, 2013