Sunshine Cleaners
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240 University Dr
Newark, DE 19702 - 302-737-6050
Hours
Chamber Rating
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Yassmin Zahran
My husband had a dry cleaning order which was dropped off 4 days prior ($275 worth which we both thought was expensive). The ticket said ready by 4PM & I arrived by 4:45 to pick-up. I was told I needed to wait 15 minutes, as it wasnt ready yet although I arrived 45 minutes after the time it was supposed to be ready? I said okay, Im running to the store & Ill be back. I was then told that I must be back by 5PM or Id have to wait until Monday to pick-up. Excuse me? So I was expected to wait in my car for 15 minutes when it was already late, then told the doors would be locked if I wasnt back on their time? Unacceptable. My husband has a dry cleaning order every week & we decided to give this place a try but wont be back.
Feb 11th, 2024 -
Krista H
Dec 15th, 2023 -
Nicholas Weimer
If you are looking for a dry cleaner that cares about Customer service, this is the business for you! Brought in a shirt for cleaning and it inadvertently got misplaced. Discussed the matter with James. He rallied his staff, and they were relentless in locating it for me. They polled their other employees, locations, and even other customers, and continued to search diligently until they located it. Businesses sometimes make mistakes, but the true measure of the veracity of the organization is how they react and solve the issue for the Customer. Their response in this case exceeded what I had expected. I have to believe that this is an established standard for them. Kudos all around for their effort. Well done. Their repair and alteration skills are second to none also. Definitely my vendor of choice.
Nov 26th, 2023 -
Joseph Handlin
Great cleaners!
Jun 2nd, 2023 -
Edward Stubbs
Dropped off 2 pair pants on a Monday. I needed the legs alter to be 30" long. I was promised the pants would be ready by Saturday morning for pickup. I arrived Saturday morning around 1. The pants were altered but they were not pressed and they were in a bag, wrinkled. I needed them by Monday. The lady said I could pick them up Monday but they still wouldn't be pressed until Tuesday. Worst experience ever at a dry cleaners. Took the pants home and had to press them myself. Service: Alterations
Sep 6th, 2022
Contact Info
- 302-737-6050
Questions & Answers
Q What is the phone number for Sunshine Cleaners?
A The phone number for Sunshine Cleaners is: 302-737-6050.
Q Where is Sunshine Cleaners located?
A Sunshine Cleaners is located at 240 University Dr, Newark, DE 19702
Q Is there a key contact at Sunshine Cleaners?
A You can contact Linda Kim at 302-737-6050.
Q What days are Sunshine Cleaners open?
A Sunshine Cleaners is open:
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Q How is Sunshine Cleaners rated?
A Sunshine Cleaners has a 4.1 Star Rating from 10 reviewers.
Hours
Related Categories
Ratings and Reviews
Sunshine Cleaners
Overall Rating
Overall Rating
( 10 Reviews )Yassmin Zahran on Google
My husband had a dry cleaning order which was dropped off 4 days prior ($275 worth which we both thought was expensive). The ticket said ready by 4PM & I arrived by 4:45 to pick-up. I was told I needed to wait 15 minutes, as it wasnt ready yet although I arrived 45 minutes after the time it was supposed to be ready? I said okay, Im running to the store & Ill be back. I was then told that I must be back by 5PM or Id have to wait until Monday to pick-up.
Excuse me? So I was expected to wait in my car for 15 minutes when it was already late, then told the doors would be locked if I wasnt back on their time? Unacceptable. My husband has a dry cleaning order every week & we decided to give this place a try but wont be back.
Krista H on Google
Nicholas Weimer on Google
If you are looking for a dry cleaner that cares about Customer service, this is the business for you! Brought in a shirt for cleaning and it inadvertently got misplaced. Discussed the matter with James. He rallied his staff, and they were relentless in locating it for me. They polled their other employees, locations, and even other customers, and continued to search diligently until they located it. Businesses sometimes make mistakes, but the true measure of the veracity of the organization is how they react and solve the issue for the Customer. Their response in this case exceeded what I had expected. I have to believe that this is an established standard for them. Kudos all around for their effort. Well done. Their repair and alteration skills are second to none also. Definitely my vendor of choice.
Joseph Handlin on Google
Great cleaners!
Edward Stubbs on Google
Dropped off 2 pair pants on a Monday. I needed the legs alter to be 30" long. I was promised the pants would be ready by Saturday morning for pickup. I arrived Saturday morning around 1. The pants were altered but they were not pressed and they were in a bag, wrinkled. I needed them by Monday. The lady said I could pick them up Monday but they still wouldn't be pressed until Tuesday. Worst experience ever at a dry cleaners. Took the pants home and had to press them myself. Service: Alterations
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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