La Red Health Center

I have been going to LaRed for over ten years. I am every greatful for their care and response for my health.
Mar 30th, 2024

Great care. Great Dentist and assistant. Over all great people. Extremely patient. Forth coming with information and concern. Keep up the great work La Red!! Did I mention they were great??
Feb 26th, 2024

Very good everything
Feb 25th, 2024

Always a pleasure to to business with La Red
Feb 14th, 2024

Personally made my appointment. in the Georgetown Location (closest to residence);Dental exam required before getting ANY TREATMENT--even though another dentist 10 mo earlier in Alexandria, VA told me to get my decayed tooth taken care of ASAP. Receptionist:" Too bad. That's our policy. 6 months later, I get a text message my dental exam/cleaning appointment. is in Milford! Why? I went to the appointment. They took X-rays--but NOT a PANOREX or full-mouth X-ray--the Dental industry standard of practice. THEN the Dentists tells me, " We can't help you today. You need to get a release from your doctor before we clean your teeth because you had a total shoulder replacement." What??? She continued, "And we don't do root canals here or implants. I don'[t do referrals. You have to find your own dentist." So...when I checked out, I signed a re4lease for so my records could be released for whomever I choose as a dentist. Understood. So I drove 26 miles (roundtrip) for basically nothing. And now my dentist needs a full mouth X-Ray, but my Dental Insurance won't pay because LA RED already did X-Rays so they could at least get some $$ from me for my visit. Now I have to pay $250.00 out-of-pocket!! My NEW dentist's office called LA RED requesting they forward my records. I discover they won't release them until I go there and sign a release form!!! I already signed a release form!!! Drive another 26 mi just to sign a form? This is 2024!! Come on!! Unbelievable. Need to talk to someone to avoid this inconvenience, so I Googled LA RED Milford--called 2 telephone #s listed--1 disconnected; 2nd a fax number!!!! WOW! SUCH INCOMPETENCE is scary! Glad I won't be having work done there!!!! Still need help. To call Georgetown, I search on my browser for LA RED Locations. Guess what? All locations of LA RED are listed with addresses and their operating hours--BUT NO PHONE #'s!! I've had lots of dental work done in my lifetime. I know quality. I was a Dental Assistant years ago.. I've never seen such poor regard for customers and company incompetence! No quality control. The customer gets the run-around with unnecessary inconvenience. When booking an appointment as a new patient, why can't the clerical staff tell you ahead of time a release iOS needed? I NEVER heard of such a thing! I'm on NO MEDICATION for my shoulder, so why hassle me? Frustrated & angry from my time and effort wasted. My recommendation: AVOID LA RED.
Mar 8th, 2024