Tidemark Federal Credit Union

Mary, thank you for your fantastic 5-star review! We're thrilled you had a great experience with Tidemark Federal Credit Union. Your feedback means a lot, and we're here for you anytime. Thanks for being part of our community!

Thank you, Jason! Thank you for your kind words, and we look forward to continuing to serve you in the future!

Hi Richard, thank you for leaving us a 5-star review. We strive to offer high quality service and financial products for our members and we're thrilled you're happy with our services! Please don't hesitate to reach out to us if you should ever need assistance. Have a great day!

Dear Samone,Thank you for taking the time to share your feedback with us. We deeply regret any inconvenience caused due to our current operating hours on Saturdays.We appreciate your interest in weekend banking and understand the importance of flexible banking hours that fit into our members' busy schedules. While we don't currently offer in-person services on Saturdays, we do provide several alternative solutions for weekend banking needs.To serve you better and provide 24/7 access, we have equipped all of our branches with Express Teller Machines (ETMs) that offer a wide range of banking services beyond traditional ATM capabilities. These ETMs allow you to perform many transactions typically available at the teller line any time of day or night, all week long. Please note that the only exception is our Salisbury branch, which due to specific circumstances, has limited access.Our online banking platform and mobile app are available to provide you with access to your accounts and many banking services from anywhere, at any time. These platforms include features such as bill pay, mobile check deposit, funds transfer, and more.We are continually working towards improving our services and offerings based on our valued members' feedback. Your comment about Saturday hours is being taken into serious consideration, and we're exploring options to extend our operating hours where possible.We value your membership and are committed to providing you with the highest level of service. If you have any questions or need assistance with using our ETMs or digital platforms, our customer service team would be more than happy to help.Thank you for your understanding and patience. We look forward to serving you better in the future.

Hi Tony, thank you for sharing your experience with us! We take pride in our work!