Home2 Suites by Hilton Dover, DE

Stefan Werner _{on Google}

Apr 8th, 2024

Stupidest bathroom designs ever.

L L _{on Google}

Mar 26th, 2024

The customer service at this hotel is the worse. More specifically Monique at the Front Desk is awful! They use to have some really nice friendly guys at the front desk.
The rooms are hit or miss. You will likely be switched 2 or 3 times before you get a decent room.
I could tolerate the rooms, if the customer service were better. Take your business to a hotel that appreciates its customers, especially repeat customers. Monique does not. She is a piss poor example of the Hilton Brand!
Rooms: Decent size, especially for small families, or extended stay.

Corey Creehan _{on Google}

Mar 17th, 2024

The parking lot is a bit awkward to get in/out but overall quite nice.
They were painting door frames when I was there which is actually great to see because it tells me at least someone there actually cares enough to notice the little things.

Sandra Lenyard _{on Google}

Mar 9th, 2024

Hotel is mediocre at best. Based on your needs it can work but based on who is next door good luck getting sleep because walls are thin! I was not lucky.
To begin, my husband and I checked in after midnight. We saw the shower was dirty but decided to wait for the morning as no maids were around at midnight. Next morning called the front desk to have a maid come and clean the shower. Simple request that turned into a ignored request. First the front desk clerk had to pass the message to a manager. Why, who knows? Manager and head of the maids come and explain the shower is stained not dirty and that the maids scrub the shower floors. They offer a towel to stand on. Could not even bother to honor my request.
We decided on using shower shoes to be safe. When we turned on the shower, small pieces of something started coming out of the cracks in the shower as all the walls are not flush. As you can see in the photos, though they may not be able to remove the stains from the shower floor, they do not clean the shower or it would not have red mold under the wall. They do not scrub the drain either. Had to go to the gym just to shower in a clean space.
Moving past that, the walls are so thin. The people next door to us were having a party. We let it go until 1130. Called the front desk. Mind you from my cell as the phone in the room was broken as well and before I forget the toilet rocked. That was fun.
The front desk person did what they could but the people were rude. They calmed and started up again. Had to recall at 1:30am to get these people to stop. Even at 9:30 am the maids tried to tell them to be quiet but they again did not care about others who may still be resting.
There was a what sounded like a child running back and forth above us as well. The other side of us had their TV loud. You will hear everything. Dont expect to focus or rest if you are here for business if you enjoy a quiet space to get work done.
Concerning families, I would not bring small children as they did a lazy upgrade. As you can see in the photos paint is peeling and wood corners are exposed. Not safe.
If you enjoy a large room, noise doesnt bother you and have low cleaning standards then this is your place. Otherwise save yourself the poor experience and go somewhere else. Overpriced for the lack of rest you will get! Never again. Not a good representation of the Hilton brand.