JCPenney

I went to go buy clothes after a long day at work not only did I have JCPenney coupons which were NOT honored ( watch the fine print , they always get you on that ) but some of the items that were supposed to be on sale came up reg. price . Then the cashier which positively was a mgr. was rude, I asked if she had a long day and she said Yes it had been . I'm sorry I also have long days at work but I sure don't take it out on customers , take a breather lady then go back to work you're there to give Great Cust. service .
Mar 30th, 2024

Mar 19th, 2024

30 Sept 2023, The Cashier at the entrance to the mall was extremely unprofessional and rude during the checkout process.
Jan 24th, 2024

First time Bonnie cut my hair was really good. Second time she suddenly blew it dry, leaving the top hanging over the layers underneath. I thought she had gotten upset by our conversation about counseling and meds. Months later I spoke with her, asking if she had gotten upset as she didnt finish. She said I should have called and she would have fixed it. I gave her another chance. Big mistake. I showed her a pic, blunt cut a bit above my shoulders. She cut what she called a wedge cut. Across the back a big chunk is cut out maybe an inch long. It will take months for it to grow back. So you have a 30% chance of a good cut. 60% chance she will be off her meds and you will regret having Bonnie the butcher cut your hair.
Jan 15th, 2024

I really want to call corporate on this location, some of the workers and one of the managers are quite rude. And theres a black lady there who is hella rude wears glasses & always has her hair in a low pony I believe. Love the selection at this store, the workers not so much. I usually shop Clearance whenever I visit this location, I had a handful of things, the older lady whos usually at that first counter near the mall entrance rudely told me they were not clearance when I literally grabbed all of those pieces from that section. I have no problem paying non-clearance prices but thats not my fault those Pieces were put in the wrong spot. If they were not clearance, might I add they also had clearance stickers on them, so Im assuming a worker may have put them back in the wrong spot. Right is right and wrong is wrong. Faye I believe is her name is usually rude and dry as hell Whenever I shop this location, She could use a course in customer etiquette (so can the others)..I wish Dover had another location because I wouldnt shop this one anymore. Proof below of one of the items I purchased (out of the bundle of other items I had being told NONE were clearance, when they actually all were).
Feb 17th, 2024