Martel's Foreign Car Center

Dimitri _{on Google}

Feb 3rd, 2024

When I first wrote my review I thought this place was exquisite. Until I had a real mechanic look over my carMartel changed my oil, after driving my car for a bit from getting my oil changed from Martel's, my dash lit up. It was my oil pressure light. A real mechanic(that wasnt martels) flushed my engine out and found the aluminum cap from one of the oil bottles Martels used, this cap was clogging my oil pump to the point where my engine almost seized. Causing my oil to turn into sludge. (Same timeline as oil change) I took my car to Martels to fix my wiper motor and head/tail lights. They wanted quadruple the amount it wouldve taken to fix it! Almost $1k for something that costs nothing to get doneI immediately got my car but, my car was taken apart for their diagnostic that they charged me for. I had to wait to pick up my car even though I called them ahead of time letting them know that I wanted my car back. Martels head mechanic told me too much personal information about one of the mechanics family members having cancer, almost as if this was a sales tactic to get money out of me, it was a very peculiar convo to have with one of your customers(me). They then delayed me from getting my car. They left my windshield in atrocious condition, it was filthy and disgusting. They gave me a bottle of window cleaner and paper towels from their bathroom to clean it off. I apologize to whomever I may have deceived by claiming that this was a exquisite auto shop. Their ambition is to get an abundance amount of money from people instead of actually doing their profession. Id recommend picking up an addict off the street to work on your car, at least that person would have more than half a brain cell that Martels mechanics lack. Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change

T Harris _{on Google}

Nov 2nd, 2023

Useless. I wanted to give zero stars but I cant. Ive been here twice and each time they keep my car for 4 weeks or more. This last time they put a faulty part on the car and were going to charge me over $500 for a part that does not work because they cant get a hold of where they purchased it from to return it. Not my fault! I asked them to remove the faulty part and put my original back on. Lets see how long this will take. Once I pick up my vehicle Ill never return. Next service Im going to the dealership.
Update**** Picked my car up after requesting they put my original part back on after placing a defective actuator on the car. I took it to a new shop and come to find out
There was a few lines not connected. And the actuator they installed wasnt the correct one.. think we got lucky it didnt damage the wastegate.
Never take your car to them.! Worst mechanical service I have ever received from foreign auto repair shop.