Old Navy Outlet
-
314 Flat Rock Pl
Westbrook, CT 06498 - 860-399-2363
Hours
Chamber Rating
-
Amanda C.
Jan 15th, 2024 -
Audrey Yussim
Dec 10th, 2023 -
Flora Hacker
Nov 17th, 2023 -
Saulo I Borge G
Find a variety of brand products
Oct 27th, 2023 -
Kourtney Sein
My fiance and I shopped at this location a few days ago and had an okay experience. We came about 45 min before they closed and only for a few things each. We misunderstood the sale we were told about when we came in which was 30% off your purchase if you opened a new credit card and NOT just 30% off your purchase. However, until we got to the counter to check out we didnt realize our mistake. That is not the issue here. Once we were told the sale wasnt what we thought (which was totally fine, we misunderstood, no biggie), we changed our mind about a couple things we grabbed and said we would like to take the rest. The cashier started complaining rather loudly, why why would you do this to us sir! Why!. It made us very uncomfortable and we considered leaving everything and just going but already felt bad. We somehow ended up getting guilted into buying these items we didnt want based on this interaction just so she wouldnt have to put the items back. The whole interaction was just off putting. Not to mention both of our cashiers told us we would be receiving super cash only for us to get home and realize she hadnt put any of it in the bags or handed it to us. We spent close to $400 between our two transactions. We ended up returning all the items we didnt want that were not part of the normals sales to another location the following day just to avoid shopping here again which was almost $200 back for 5 items. The sales were good but not good enough to want to be treated like that.
Mar 15th, 2024
Contact Info
- 860-399-2363
- [email protected]
Products
- BAGS
- BELTS
- CHILDREN'S & TEEN CLOTHING
- COATS
- DRESSES
- HATS
- JEANS & DENIMS
- JEWELRY
- LOUNGE WEAR
- MATERNITY
- NOVELTIES
- PAJAMAS
- PANTS
- POLO SHIRTS
- SHOES
- SKIRTS
- SWEATERS
- SWIMWEAR
- T SHIRTS
- TANK TOPS
Services
- GIFT CERTIFICATES
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Old Navy Outlet?
A The phone number for Old Navy Outlet is: 860-399-2363.
Q Where is Old Navy Outlet located?
A Old Navy Outlet is located at 314 Flat Rock Pl, Westbrook, CT 06498
Q What is the internet address for Old Navy Outlet?
A The website (URL) for Old Navy Outlet is: https://oldnavy.gap.com/stores/ct/westbrook/oldnavy-6396.html
Q How big is Old Navy Outlet?
A Old Navy Outlet employs approximately 20+ people.
Q Is there a key contact at Old Navy Outlet?
A You can contact Michael Hefner at 860-399-2363.
Q What days are Old Navy Outlet open?
A Old Navy Outlet is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Q How is Old Navy Outlet rated?
A Old Navy Outlet has a 4.1 Star Rating from 139 reviewers.
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Ratings and Reviews
Old Navy Outlet
Overall Rating
Overall Rating
( 139 Reviews )Amanda C. on Google
Audrey Yussim on Google
Flora Hacker on Google
Saulo I Borge G on Google
Find a variety of brand products
Kourtney Sein on Google
My fiance and I shopped at this location a few days ago and had an okay experience. We came about 45 min before they closed and only for a few things each. We misunderstood the sale we were told about when we came in which was 30% off your purchase if you opened a new credit card and NOT just 30% off your purchase. However, until we got to the counter to check out we didnt realize our mistake. That is not the issue here.
Once we were told the sale wasnt what we thought (which was totally fine, we misunderstood, no biggie), we changed our mind about a couple things we grabbed and said we would like to take the rest. The cashier started complaining rather loudly, why why would you do this to us sir! Why!. It made us very uncomfortable and we considered leaving everything and just going but already felt bad. We somehow ended up getting guilted into buying these items we didnt want based on this interaction just so she wouldnt have to put the items back. The whole interaction was just off putting. Not to mention both of our cashiers told us we would be receiving super cash only for us to get home and realize she hadnt put any of it in the bags or handed it to us. We spent close to $400 between our two transactions. We ended up returning all the items we didnt want that were not part of the normals sales to another location the following day just to avoid shopping here again which was almost $200 back for 5 items. The sales were good but not good enough to want to be treated like that.
Overall Rating
Overall Rating
( 139 Reviews )Write a Review
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