Quality Inn
-
95 Scott Rd
Waterbury, Connecticut 06705 - 203-757-0888
Chamber Rating
-
Duval Hibbert
Excellent service, clean and spacious.
Mar 17th, 2024 -
Crystal Medina
Worst hotel ever today at 5:11 the black guy at the office was very rude I travel all the way from nyc and mind u I spent money for 2 days ahead of time u think they give me better services no I couldnt even get breakfeast early could of let me Im hungry they couldnt even help me
Feb 23rd, 2024 -
Jason Hill
Feb 18th, 2024 -
Mary Tarallo
Rooms: Very nice & clean with comfortable beds but the traffic noise was never ending all night.
Feb 9th, 2024 -
KEVIN LAING
On February 17, 2024, we went to Quality Inn to make sure our tenant checked out last night February 16, 2024. We called the morning of February 17, 2024 to ask if the tenant checked out. Casilda, front desk lady said she can't give me the information over the phone. We said it's in my name, so can she look it up. She said she can find it if we had the room number. We didn't have the room number so we decided to drive there. Once there, we gave ID, Credit card that was on file, reservation number and confirmation number. The tenant even called her while we were there and she told Casilda she checked out last night. We booked the room from 2/12/24 - 2/18/24 and we wanted to make sure we didn't get charged for 2/17/24 . She was not trying to be helpful, didn't want to help and gave us a hard time. customer service is terrible. The customer is a priority. Please get people who know what they're doing. On 2/12/24, the guy was very knowledgeable without giving him a reservation number. All he needed was my last name. We will dispute any additional charges because we arrived the hotel at 10:53am on February 17, 2024.
Feb 10th, 2024
About
Quality Inn
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn hotel in Waterbury, CT. Nearby destinations include Brass Mill Center, East Mountain Golf Course, Lake Compounce and Quassy Amusement Park. Enjoy amenities like free hot breakfast, free coffee and access to copy and fax machines. Guest rooms include a flat-screen TV, hair dryer, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Contact Info
- 203-757-0888
- (203) 755-7118
- [email protected]
Questions & Answers
Q What is the phone number for Quality Inn?
A The phone number for Quality Inn is: 203-757-0888.
Q Where is Quality Inn located?
A Quality Inn is located at 95 Scott Rd, Waterbury, Connecticut 06705
Q What is the internet address for Quality Inn?
A The website (URL) for Quality Inn is: https://www.choicehotels.com/connecticut/waterbury/quality-inn-hotels/ct152?mc=llgoxxpx
Q How big is Quality Inn?
A Quality Inn employs approximately 20+ people.
Q How is Quality Inn rated?
A Quality Inn has a 3.3 Star Rating from 423 reviewers.
Ratings and Reviews
Quality Inn
Overall Rating
Overall Rating
( 423 Reviews )Duval Hibbert on Google
Excellent service, clean and spacious.
Crystal Medina on Google
Worst hotel ever today at 5:11 the black guy at the office was very rude I travel all the way from nyc and mind u I spent money for 2 days ahead of time u think they give me better services no I couldnt even get breakfeast early could of let me Im hungry they couldnt even help me
Jason Hill on Google
Mary Tarallo on Google
Rooms: Very nice & clean with comfortable beds but the traffic noise was never ending all night.
KEVIN LAING on Google
On February 17, 2024, we went to Quality Inn to make sure our tenant checked out last night February 16, 2024. We called the morning of February 17, 2024 to ask if the tenant checked out.
Casilda, front desk lady said she can't give me the information over the phone. We said it's in my name, so can she look it up. She said she can find it if we had the room number. We didn't have the room number so we decided to drive there. Once there, we gave ID, Credit card that was on file, reservation number and confirmation number. The tenant even called her while we were there and she told Casilda she checked out last night. We booked the room from 2/12/24 - 2/18/24 and we wanted to make sure we didn't get charged for 2/17/24 . She was not trying to be helpful, didn't want to help and gave us a hard time. customer service is terrible. The customer is a priority. Please get people who know what they're doing. On 2/12/24, the guy was very knowledgeable without giving him a reservation number. All he needed was my last name. We will dispute any additional charges because we arrived the hotel at 10:53am on February 17, 2024.
Overall Rating
Overall Rating
( 423 Reviews )Write a Review
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