Window Nation

Paul was very friendly and helpful in helping us find new and affordable. He was very informative and walked us through everything we needed to know in getting us new windows and doors. He was even friendly with all of our pets which we appreciated. Me and my partner both agree that wed recommend them to anyone who needs new windows and doors.
Jul 2nd, 2023

Service: General window replacement
Jun 28th, 2023

Service: General window replacement
Jun 28th, 2023

Service: General window replacement
Jun 28th, 2023

3/26/23 Paul Cangialosi, sales agent, from Window Nation came out to our house to give us his spiel about windows and doors. Boy, is he a good salesman, as he had us eating out of the palm of his hand. He told us so many lies it makes my head spin that we believed him. His boss, Sales Manager, David Goldman, spun the lies as well. But, we agreed to have our windows and doors replaced. Front door, back slider, all 17 windows in our home.4/10/23 William Zack (a/k/a Bill) came out to TAKE PICTURES and measure all windows and doors.6/7/23 Windows and doors installed. Was told by Paul Cangialosi that the installers had OVER 10 years experience. They guys who came to install had 6 years experience. They arrived at 7:30am and were done by 12:30pm. As I inspected the windows and doors after they left, I found major problems. Gouges in at least 7 windows, silicone all over the windows, most windows don’t close and open properly, different screws in most window – not matching and some were drywall screws, the front door didn’t close properly and light could be seen when closed, the back slider is ugly, large lock that doesn’t work, there is no foot lock as promised, again different screws on back slider. There are only 2 windows in my house now that have a 2 inch sill. All of our windows prior to the installation had a 2 inch sill around each and every window in my house. Now only 2 do and they are in the living room, where it is noticeable that they are different and installed incorrectly. Also, those 2 windows have cracks in all 4 sills surrounding the window. So, what did I do? I sent an email, which pictures, to Paul Cangialosi, who forwarded it off to the install department.6/9/23 the Branch Manager, Mathew Quirk, came out to inspect the windows and doors. He admitted it was a “rush job” and “shotty” work. He said he would have someone come out and fix some issues. The guys who showed up cleaned the silicone off the windows, and added white (non-paintable) silicone to the cracks in the corners of the 2 windows with the 2 inch sills. As for the other issues, Mathew Quirk said he would send William Zack out on Monday to check them out. Mathew Quirk also said that a woman named Amy Fitzpatrick would be reaching out to us about getting us compensation back because of these issues.6/12/23 William Zack came and adjusted several windows and said they needed to order other things for us.6/22/23 Finally received a call from Amy Fitzpatrick and she asked me to send pictures of the problems. I did that and asked why only 2 windows in the entire house had a 2 inch sill when they all used to.6/23/23 The response I received from William Zack was that the “front wall is 2x4 where the back was is a 2x6”. That response is absolutely ridiculous as if that was the case, all the back windows would have been the same.SILENCE7/10/23 After sending various emails, I called to speak to Amy Fitzpatrick. She told me William Quirk said he would give us a measly amount for our troubles. I responded that I was looking for more and once again silence.7/11/23 I sent Branch Manager, Mathew Quirk, an email stating that we would accept what I think is a fair amount for our troubles and I, once again, have been met with silence.DO NOT DO BUSINESS WITH THESE PEOPLE OR WINDOW NATION
Jul 14th, 2023