Shannon Lawn & Landscaping Inc.

My go to for all my lawn services.
Mar 8th, 2024

Shannon Landscaping does an amazing job! Theyve done my lawn care for 3 years now and my lawn has never looked better! Recently, I was injured and couldnt do my fall leaf work. Shannon did such an amazing clean up that I may just use them every year and save my weekends! (The owners are wonderful people too!!)
Dec 7th, 2023

The photo on the right, lush green turf, is my lawn in August 2022. On the left is my lawn September 2023. I have used Shannon for fertilizer, weed and pest control for the 2023 season. Need I say more? Addendum: Oct. 2023 - Under their warranty program, and at no expense to me, Shannon sent a consultant and performed the required lawn repair. My lawn is now much improved. I felt it was necessary to add this addendum to thank Shannon for their response and their prompt remediation. Two additional photos show the dramatic improvement.
Nov 6th, 2023

I have been a loyal customer for four years. Traditionally, every fall, I contact Shannon Lawn and Landscaping to schedule an irrigation pump-out, a process that has gone smoothly in the past. This year, I reached out on October 6th and spoke with a representative who assured me that I would receive the necessary paperwork via email to sign/pay immediately after our conversation so that I may be added to the schedule. Regrettably, the promised paperwork did not arrive. Consequently, I followed up on October 18th to inquire about the delay. I spoke with Robin, who explained that she was awaiting confirmation from a technician regarding their availability for servicing my irrigation system. She promised to provide an update by the end of the day but failed to do so. As a result, I had to contact them once more on October 19th to seek clarification. During this call, I was informed that I would be placed on a waiting list, and the soonest I could expect to hear if my service would be added to the schedule, would be some time in November. This was attributed to my failure to sign the automated renewal email in the spring, which included services I did not require. When I inquired about potential alternatives, I was advised to consider seeking assistance from another service provider, as Shannon Lawn and Landscaping would be unable to provide a definitive answer until sometime in November. It was also brought to my attention that this year's policy had undergone changes, information that was apparently unknown to the representative I initially spoke with. Although Robin maintained a courteous demeanor during our interactions, her tone came across as somewhat condescending, and I felt like my concerns were not being taken seriously. I must express my disappointment with the level of customer service I have encountered, particularly considering my consistent patronage over the past four years. Service: Irrigation system repair & maintenance
Nov 7th, 2023

Wonderful family run business with pleasant efficient service. The people here have experience and knowledge. No rushing and will answer any questions providing accurate info . Really a pleasure to visit. Many services and products. A gem of a place. Love it!
Sep 22nd, 2022