CVS

AlwaysPolite
Dec 18th, 2023

Nov 11th, 2023

Nov 2nd, 2023

Went to pick up my prescriptions this evening to be told that they wouldnt be ready until tomorrow when I spoke to someone yesterday and they said everything would be ready today and ended up getting into an argument with the pharmacy tech. He goes to tell the pharmacist and the guy is just standing there, staring at me instead of coming to the window to ask me what the issue is or look into the problem and decided he wanted to rudely talk back and go back-and-forth with me. Come to find out he was a district manager as well as the pharmacist very unprofessional guy. Unfortunately, I did not get his name but he was Middle Eastern with light eyes in case anyone has to encounter his disrespectful demeanor. Then Im told that the new medication that I have to start tomorrow is out of stock so I had to go to the Barnum Avenue location to pick it up where they were actually very nice and apologetic for Hawley Lanes screw up. Every time I go to this location they are always disrespectful and I did not have any issues with Barnum Ave so I will be going there from now on. Theres a reason why this location has 1.9 stars on Google because the pharmacy is trash and so is the store itself and they need to just shut down at this point.
Jan 17th, 2024

This is the absolute worst CVS I've ever been in for prescriptions. I got an alert that the meds were ready, but when I got there the store lied and they were NOT ready. After having to re-register insurance, I was instructed to stand aside, and then 15 people came in, and I was told to go to the back of the line, that by the time I got to the front, my scripts might be ready. They would not just give me my scripts when they were ready, my usual experience. I had already paid for delivery at the beginning of December, but no one EVER delivered my meds, and I've had to come in EVERY TIME to pick them up, but they won't give me my money back for a delivery that NEVER HAPPENED! They wanted to charge me AGAIN to deliver, even though I was AT THE PHARMACY TO PICK THEM UP. I am switching pharmacies after this, DON'T GO HERE.
Jan 2nd, 2024