Five Guys

Excellent food, best I've ever had. The service is declining, my family will order online and ask me to pick up on way home from work. They screw up our order 30% of the time. I am weary on my way home, don't feel like calling family to get what's in the order, then opening each wrapped sandwich to verify - shouldn't have to. The employee attitude is very unprofessional, they seem to only care about conversations amongst them selves and loud music. I have never seen anyone working, who appears to be a manager, or even trying to instill professionalism amongst the team. Told my family to find new burger place.
Apr 7th, 2024

We visited this location on Saturday 4/6, and it was horrible! There was a line out the door, and only three people behind the counter. The cashier kept getting frustrated with the customers and the staff member cooking the burgers, who mustve been the manager. We were in line for approximately 25 minutes before placing our order and then waited an additional 35 minutes or more to get our order. Our order was simple. We ordered two burgers and a small fry to share. Why did we wait that long for burgers? We wanted to give them the benefit of the doubt because we get it. We understood they were busy and shortstaffed. The restaurant was dirty, the bathroom was disgusting. The soap dispensers were hanging halfway off the wall. We seen that after placing our order and paying. Too late to back out and afraid of what wed hear if asked about a refund. The cashier kept forgetting what the code was to the cash register, and with each time she asked, the, grill, chef shouted the pin, and told the cashier to write it down. When the cashier asked one last time, he shouted the PIN number louder and the whole restaurant heard it. It was clear that all three of the employees were frustrated and disgusted with each other..I had been looking forward to dinner all day. After what we were served last night, we will NEVER visit this location again. Greasy, salty, disgusting!!! Twenty Four hours latter, were both still sick to our stomach!
Apr 7th, 2024

Way better than traditiinal fastfood and you will pay more for it.
Apr 6th, 2024

Great food and great people that work there. Thank you for the awesome experience of ordering online.
Mar 15th, 2024

Mar 3rd, 2024