AAMCO of Orange, CT

STAY AWAY! I currently have a claim in with the BBB to get my car fixed. Paid $3600 for a rebuilt transmission in January 2020. It blew again less than one year later, 19,000 miles. Garbage! When asked if they could do something they refused but of course recommended another $3600 transmission. Screw you! Stay Away!
Jul 26th, 2021

Been calling for the last 2 days and I still haven't received an answer
Jun 29th, 2021

Great experience. Excellent communication, great price, and awesome warranty. Very friendly staff and truck runs perfectly now. They even fixed my exhaust that was leaking at no cost. Definitely recommend.
Jun 29th, 2021

I took my car for a axle replacement and they replaced it nice and quick and the price was way cheaper than other shops.good service very affordable price $$👍😊
Jun 27th, 2021

Be aware that this facility (Orange, CT) does not rebuild transmissions. Save your money on towing cost and "diagnostics" if you need a transmission rebuild. When my transmission went on my car I called 3 shops for estimates. I wanted the worst case estimate, which would be to rebuild the transmission. Two shops provided estimates for a rebuild but emphasized it could be less depending on their diagnostics, which made sense. AAMCO of Orange CT would not provide an estimate. They said they would need to diagnose the car before they can provide a quote...even are few attempts to get a quote for a "transmission rebuild" they refused to give me one until the car is diagnosed. I asked several times. After much thought I decided to get my car towed to AAMCO because they are advised as the transmission experts and because I was looking for a nation wide warranty. The first call I received was to tell me that my transmission didnt work and they would want to take the oil pan off to take a look. I agreed after I was told that the issue could be as simple as the transmission filter could have fallen off. I was charged $150 for an hour of labor to remove ~12 bolts that are easy access. The issue was bigger then their initial assessment and recommended a new or used transmission. Upon hearing their recommendation I requested to have my transmission rebuilt and THAT'S when I was informed that they don't rebuild transmissions. I was furious. Had I known that they don't rebuilds I would not have considered taking it to this shop. So I had to pay another tow to get my car out of there. I'm giving them 1 stars for their lack of transparency on the capabilities of facility. Not to mention the shop name is missleading. When I called I specifically asked a quote for a transmission rebuild and they had several times to be upfront that they didn't do rebuilds. Looking back I can say that I got the "sleazy car sales man" experience. They talked me into bringing my car in to their shop. They even tried to convince me that I was better off with an used transmission that had double the mileage than mine....and how rebuilds are not good.
May 6th, 2021